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Tier 1

Kforce Inc

Jacksonville, FL

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JOB DETAILS
SKILLS
1st Level Support, Analysis Skills, Communication Skills, Computer Workstations, Customer Support/Service, Email Technology, Hardware Administration, Help Desk, Identify Issues
LOCATION
Jacksonville, FL
POSTED
30+ days ago

Kforce has a client that is seeking a Tier 1 Support Analyst in Jacksonville, FL.

Duties Include:

  • Provide first-level support for end users via phone, email, and ticketing system
  • Analyze and troubleshoot basic technical issues and escalate as needed
  • Manage and resolve support tickets efficiently and accurately
  • Perform desk setups, workstation deployments, and basic hardware support
  • Communicate clearly with end users and deliver strong customer service

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/