Your Role in Creating a Great Customer Experience
Tic Tac Taco Assistant Managers are leaders who model excellent service standards, develop their team and expand their own skill sets. As Tic Tac Taco continues to evolve and expand, our Assistant Managers are dedicated to serving the customer, understanding the day to day business, and motivating the on site personnel.
Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner
Monitors staffing levels; recruits and selects employees to talent and job profiles
Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed
Process sales transactions (cash, credit, debit etc.)
Ensure cleanliness of the facility (indoor and outdoor)
Maintain stock levels and inventory integrity
Comply with Local, State, and Federal regulations
Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements
Education – High school diploma or equivalent
Experience – 1+ year of leadership experience in retail or food service Leadership – A team-first mindset with strong communication skills
Operations – Comfortable with leading, inventory, and basic store systems
Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email)
ServeSafe certification – Required or willingness to obtain Customer focus – Committed to creating a welcoming experience for every guest
Stamina and mobility - physical tasks are part of the role: expect repetitive movements like bending and reaching, standing for long periods, lifting up to 25 lbs, and working in outdoor areas or temperature-controlled spaces like walk-in coolers
Career growth – We promote from within and help you build your future
Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance
Financial security – Weekly pay, 401(k) with company match, and paid time off
Community impact – Be part of a team that’s been trusted for generations
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform their job duties may result in discipline up to and including discharge.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.