The Wilde Resort and Spa - Front Desk Supervisor

Lodging Dynamics Hospitality Group

Sedona, AZ

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Hospitality and Tourism, Leadership, Maintenance Services, Organizational Skills, People Management, Presentation/Verbal Skills, Reporting Skills, Staff Training, Team Player, Time Management, Writing Skills
LOCATION
Sedona, AZ
POSTED
30+ days ago

Location Life as a Front Office Supervisor

Defining and implementing front desk objectives and procedures. Training staff according to company standards. Supervising staff and all front desk activities including bookings appointments phone calls and emails. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records among others as needed. Responding to and resolving guest service requests.

What were looking for

Minimum of 1 year experience as a front desk supervisor Good understanding of procedures and practices in the hospitality industry Excellent written and verbal communication skills Strong organizational and time management skills The ability to provide exceptional customer service Good leadership and training abilities

What to Expect in Your First Few Months

First, you will learn about the hotel and all of our amenities. Then, your leadership will shine as you begin assisting and leading the front desk team. From there, you will show the guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience.

The Perks of Working for Us

Full suite of benefits including: • Health • Dental • Vision • 401k • Pet insurance • Other supplemental benefits Paid time off for full and part-time associates Travel discounts at hotel partners and franchises around the world Participation in our Wellness program On-demand pay opportunities for instant pay between paychecks Leadership development program and growth opportunities

How to Apply

Join us Submit your application online

Lodging Dynamics Hospitality Group LLC Equal Employment Opportunities

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years. Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission: "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

About the Company

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Lodging Dynamics Hospitality Group