The UPS Sales Associate

The UPS Store

Alpharetta, GA

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JOB DETAILS

SALARY

$13–$16 Per Hour

SKILLS

Communication Skills, Cross-Selling, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer/Client Research, English Language, Interpersonal Skills, Inventory Management, Lead Generation, Marketing, Marketing Plan, Mathematics, Meet Sales Quota, Needs Assessment, Problem Solving Skills, Resolve Customer Issues, Retail Sales, Revenue Growth, Sales, Sales Closing Skills, Secondary School, Time Management

LOCATION

Alpharetta, GA

POSTED

1 day ago

Job description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis

• "Go the extra mile" to drive sales • Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

• Cross sell products

• Handle returns of merchandise

• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Basic Math skills

• Working knowledge of customer and market dynamics and requirements

• Track record of over-achieving sales quota

• Hands-on experience with POS transactions

• Familiarity with inventory procedures

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• High school degree; BS degree in Marketing or related field would be a plus

Job Types: Full-time, Part-time

Salary: $13.00 - $16.00 per hour Schedule:

• 8 hour shift Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)

• Day shift Weekly day range:

• Monday to Friday

• Weekend availability

Benefits:

• Employee discount

• Flexible schedule Shift:

About the Company

The UPS Store

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

COMPANY SIZE

10 to 19 employees

INDUSTRY

Retail

WEBSITE

http://www.theupsstore5571.hyrell.com

The UPS Sales Associate

The UPS Store

Alpharetta, GA

About the Company

The UPS Store

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