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THE REALREAL: Training Specialist

Elevated Resources

  • San Francisco, California
  • 30+ days ago

    Highlights

    Collaborate with the Learning Design and Client Services teams, proactively gathering actionable insights to inform and refine the design of training initiatives, and identifying critical skill gaps or opportunities. Facilitate training sessions (virtual and in-person) and provide hands-on guidance and continuous support to reinforce learning and skills development.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    • Design and deliver training sessions, ensuring a smooth and consistent learning experience for all employees.
    • Customize and adapt training content to address specific customer service challenges and the unique needs of teams or locations.
    • Facilitate training sessions (virtual and in-person) and provide hands-on guidance and continuous support to reinforce learning and skills development.
    • Collaborate with the Learning Design and Client Services teams, proactively gathering actionable insights to inform and refine the design of training initiatives, and identifying critical skill gaps or opportunities
    • Support the execution of Client Services - specific training initiatives by helping to schedule, coordinate, and facilitate sessions.
    • Build familiarity with the Client Services to better understand team needs and support aligned training efforts.
    • Promote a positive learning culture by being an approachable, reliable resource for staff.
     

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