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The Industrial Engineer/ Customer Support Engineering

Iconma

Troy, MI

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JOB DETAILS
SKILLS
Analysis Skills, Automotive Engineering, Benchmarking, Biotech and Pharmaceutical, Comparative Analysis, Cross-Functional, Data Analysis, Data Modeling, Decision Support, Documentation Standards, Health Plan, Industrial Engineering, Industry Standards, Laboratory Operations, MATLAB, Mechanical Engineering, Operational Support, Operations Processes, Problem Solving Skills, Procedure Development, Process Improvement, Quality Assurance Methodology, Regulatory Compliance, Reporting Skills, Resource Utilization, Root Cause Analysis, Standards Development, System Operations, System Validation, Technical Presentation, Technical Support, Test Lab, Test Plan/Schedule, Testing, Traceability, Trend Analysis, Validation Testing, Workflow Analysis
LOCATION
Troy, MI
POSTED
7 days ago
Our client, is a Bio Tech company, is looking for a Customer Support Engineering - 10 for their Troy, MI/Sparks, NV location.
 
Responsibilities:
  • The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation. The role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations.
  • Analyze engineering workflows, testing processes, and system performance to identify efficiency improvements and reduce variability.
  • Develop and evaluate analytical models and simulations using MATLAB/Simulink to support process optimization and system validation.
  • Support model-based development and verification activities, including MIL, SIL, and HIL testing, to improve validation efficiency and reliability.
  • Collect, analyze, and interpret test and diagnostic data to identify trends, root causes, and improvement opportunities.
  • Coordinate and support test operations across laboratory, proving ground, and field environments, ensuring effective use of equipment and resources.
  • Collaborate with cross functional engineering teams to translate analytical findings into process and system improvements.
  • Develop standardized procedures, documentation, and reports to ensure consistency, traceability, and compliance with engineering standards.
  • Conduct benchmarking and comparative analysis against internal targets and industry standards.
  • Prepare technical reports and presentations for engineering stakeholders to support data driven decision making.
 
Requirements:
  • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automobile Engineering, or a related engineering discipline.
  • Strong analytical, problem solving, and data analysis skills.
  • Experience with engineering modeling, simulation, and data driven process improvement
  • Minimum 3 years work experience
  • Premium Skill or Degree Required: Yes
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/