The Beach Club Coffee Shop Manager

Spectrum Resorts

  • Gulf Shores, AL
  • 30+ days ago
  • Full-time

Highlights

The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. - Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs.

Numbers & Facts

LocationGulf Shores, AL
Job TypeFull-time

Description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

    THE BEACH CLUB COFFEE SHOP MANAGER
The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements.
Essential Duties:
--  Provide efficient and effective service to customers and exceed wherever possible.
-  Demonstrate a positive, enthusiastic, committed and flexible attitude toward guests, owners and team members.
-  Serve as point of contact for guest inquiries, dealing with these through to a successful outcome.
-  Monitor staff performance to maintain clean food preparation and equipment, work areas and counters or tables
-  Monitor food and beverage preparation methods, portion sizes and garnishing and presentation of food and beverage to maintain superior qualities.
-  Conduct inventories and maintain supplies for designated work areas and reorder as needed
-  Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
-  Supervise staff during work shift.  Perform hiring, discipline, scheduling of staff.
-  Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.
-  Monitor compliance with health regulations regarding food preparation and serving. 
-  Know how to perform all tasks associated with restaurant services and catering when needed.
-  Maintain a neat and clean personal appearance
-  Investigate and resolve complaints concerning food and beverage quality and service.
-  Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
-  Develop/implement procedures to provide outstanding service while meeting budgetary requirements
-  Know Beach Club emergency and safety procedures
-  Perform other tasks as assigned by Director of Food & Beverage 
Required Skills:  
-Minimum 5 years work experience managing restaurants in a Breakfast/Barista setting
- Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs
 - Excellent customer service/hospitality skills
- Excellent communication skills, both verbal and written
- Knowledge of budgeting, ordering, inventory
- Strong problem resolution skills
- Process oriented and excellent organizational skills
- Ability to promote teamwork and motivate team
- Knowledge of governmental regulations including liquors laws, health department and OSHA
  requirements
-ServSafe Certification or ability to become ServSafe certified
-Knowledge of specialty coffees 
-Knowledge of roasting coffee beans
-Knowledge of merchandising products
-Ability to work at 6 a.m. and 5-6 days as volume dictates
 Physical Requirements:
- Ability to stand/walk for entire shift
- Ability to move/lift up to 40 lbs as needed
- Ability to bend, stoop, kneel
- Must possess valid driver license and acceptable driving record
- Ability to work in extreme temperatures (ovens/freezers) outdoor heat and humidity
- Ability to withstand frequent immersion of hands in water or sanitation solution to clean food 
   or prep surfaces
 

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