Advertising, Budgeting, Catering Services, Communication Skills, Computer Skills, Cook Dishes, Customer Support/Service, Dental Insurance, Driver's License, Emergency Procedures, Espresso Making, Food Delivery, Food Presentation, Food Quality, Food and Beverage Industry, Government Regulations, Health Department, Health Insurance, Inventory Management, Lift/Move 40 Pounds, Maintain Compliance, Marketing Plan, Microsoft Office, OSHA, Operations Processes, Organizational Skills, People Management, Performance Analysis, Performance Management, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Product Merchandising, Quality Management, Regulatory Compliance, Resolve Customer Issues, Restaurant, Retail Management, Safety Process, Sanitation, ServSafe Certification, Team Player, Vision Plan, Waitressing, Writing Skills
LOCATION
Gulf Shores, Alabama
POSTED
7 days ago
Benefits:
Health insurance
Paid time off
Vision insurance
401(k)
401(k) matching
Dental insurance
Employee discounts
THE BEACH CLUB COFFEE SHOP MANAGER
The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements.
Essential Duties:
-- Provide efficient and effective service to customers and exceed wherever possible.
- Demonstrate a positive, enthusiastic, committed and flexible attitude toward guests, owners and team members.
- Serve as point of contact for guest inquiries, dealing with these through to a successful outcome.
- Monitor staff performance to maintain clean food preparation and equipment, work areas and counters or tables
- Monitor food and beverage preparation methods, portion sizes and garnishing and presentation of food and beverage to maintain superior qualities.
- Conduct inventories and maintain supplies for designated work areas and reorder as needed
- Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
- Supervise staff during work shift. Perform hiring, discipline, scheduling of staff.
- Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.
- Monitor compliance with health regulations regarding food preparation and serving.
- Know how to perform all tasks associated with restaurant services and catering when needed.
- Maintain a neat and clean personal appearance
- Investigate and resolve complaints concerning food and beverage quality and service.
- Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
- Develop/implement procedures to provide outstanding service while meeting budgetary requirements
- Know Beach Club emergency and safety procedures
- Perform other tasks as assigned by Director of Food & Beverage
Required Skills:
-Minimum 5 years work experience managing restaurants in a Breakfast/Barista setting
- Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs
- Excellent customer service/hospitality skills
- Excellent communication skills, both verbal and written
- Knowledge of budgeting, ordering, inventory
- Strong problem resolution skills
- Process oriented and excellent organizational skills
- Ability to promote teamwork and motivate team
- Knowledge of governmental regulations including liquors laws, health department and OSHA
requirements
-ServSafe Certification or ability to become ServSafe certified
-Knowledge of specialty coffees
-Knowledge of roasting coffee beans
-Knowledge of merchandising products
-Ability to work at 6 a.m. and 5-6 days as volume dictates
Physical Requirements:
- Ability to stand/walk for entire shift
- Ability to move/lift up to 40 lbs as needed
- Ability to bend, stoop, kneel
- Must possess valid driver license and acceptable driving record
- Ability to work in extreme temperatures (ovens/freezers) outdoor heat and humidity
- Ability to withstand frequent immersion of hands in water or sanitation solution to clean food
or prep surfaces
Compensation: $50,000.00 - $55,000.00 per year
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.