Textiles Consultant & Sales Associate

Nell Hills

KCMO, MO

JOB DETAILS
LOCATION
KCMO, MO
POSTED
6 days ago

Now Hiring: Full-Time Textiles Consultant & Sales Associate - Join Our Creative Retail Team!

Are you passionate about home design, textiles, and customer service? We are a locally owned furniture and home accessories retailer seeking a Full-Time Textiles Consultant & Sales Associate to join our Textiles Department - which now includes our full bedding collection alongside fabrics, upholstery, and home décor. If you have strong attention to detail, a drive for excellence, and love helping customers bring their design visions to life, we want to hear from you!

Who We Are:

We are guided by five core values that shape everything we do:

  • Passion for the Brand: We love what we do and it shows in our products, our store, and the way we show up for customers. 
  • Team Oriented: We support each other, collaborate across departments, and celebrate wins together.
  • Exceptional Experience: We hold ourselves to a high standard in every customer interaction, from first hello to final sale.
  • Get It Done: We are action-oriented, dependable, and take pride in following through.
  • Good People: We hire and grow people of character - kind, honest, and genuinely invested in each other and our community.

Key Responsibilities:

  • Greet and guide customers in selecting fabrics, upholstery materials, and bedding to match their design vision
  • Provide expert advice on fabric types, textures, patterns, color coordination, and bedding options
  • Measure, cut, and document fabric orders with accuracy and efficiency
  • Record custom orders in Shopify and track order status through to completion
  • Maintain well-stocked, organized fabric and bedding samples and sales floor displays
  • Keep Shopify inventory accurate and ensure new products are shoppable online
  • Handle, lift, and store fabric bolts with care (up to 50 lbs)
  • Maintain a clean, safe, and visually appealing workspace
  • Cross-train to support other departments (Workroom, Retail Floor) during peak times
  • Collaborate with the Textiles Manager and cross-functional teams on seasonal projects and department initiatives

Position Requirements:

  • High school diploma or GED required; degree in Textiles or Interior Design a plus
  • Strong verbal communication, interpersonal, and customer service skills
  • Previous experience in retail, textiles, or customer service preferred
  • Detail-oriented, organized, and comfortable thriving in a fast-paced environment
  • Ability to lift fabric bolts up to 50 lbs and stand for extended periods
  • Comfortable using a ladder to retrieve and stock merchandise
  • Proficiency in Microsoft Office Suite; Shopify experience preferred
  • Weekend availability required:  All sales associates should expect to work at least one weekend day regularly

What We Offer:

  • Full-time position with consistent weekly hours
  • A supportive, team-oriented work environment where good people thrive
  • Opportunities to grow within our retail, textiles, and home décor departments
  • Employee discount on furniture, home accessories, and fabrics
  • The chance to be part of a locally owned business that genuinely cares about its community

If you're a motivated team player with a passion for textiles, design, and customer care, apply today!

About the Company

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Nell Hills