Testing Facilitator

Testing Facilitator

Salary

$18.64 Hourly

Location

1500 West Raab Road, Normal, IL

Job Type

Regular Part-time

Unit

Enrollment and Student Services

Division/Department

Testing Center

Opening Date

05/11/2026

• Description
• Benefits

Description

We seek applicants for a part-time Testing Facilitator to administer and provide test security for exams proctored in the College's Testing Center, including placement, make-up, and community proctoring. This position will also provide administrative and data entry support for the Testing Center.

This position will include evening and weekend hours.

General responsibilities include, but are not limited to

• Manage testing room operations and actively proctor exams in accordance with established guidelines to ensure test integrity.
• Perform opening, daily, and closing responsibilities for the Testing Center, depending on the schedule.
• Maintain confidentiality of students and other individuals who utilize the Testing Center in accordance with the Family Educational Rights and Privacy Act (FERPA).
• Review test scores and related outcomes with students.
• Maintain familiarity and compliance with testing vendors' policies and procedures through ongoing training.
• Under the direction of the Associate Director, manage the collection, maintenance, and security of data and records pertaining to services provided. Produce reports from the data as requested.
• Provide excellent customer service through daily interactions with students, faculty, staff, and community members.
• Participate in training new Test Facilitators and Test Proctors as needed.
• Enforce policies, complete incident reports for all policy violations, and regularly apprise the Associate Director.
• Under the direction of the Associate Director, verify Course and Placement testing appointments, and assist with the preparation and proctoring of group exams.

Requirements

• Associate degree or appropriate experience/education
• Strong interpersonal, verbal, and written communication skills
• Experience with Microsoft Office software, especially Word and Excel
• Ability to learn and utilize various computer programs
• Ability to effectively enforce established policies and procedures
• Ability to use good judgment and effective problem-solving skills
• Ability to become a certified test administrator as needed

Desired Qualifications

• Work experience in a testing environment
• Familiarity with the Family Educational Rights and Privacy Act (FERPA)
• Experience with data management

Applications submitted by May 29, 2026 will receive priority consideration, with review of applications continuing as needed.

Current Heartland Community College students may not serve in this position due to testing security considerations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Due to the operational responsibilities and on-site requirements of this role, the position is not eligible for long-term remote work arrangements, alternate work schedules, or summer flexible scheduling options.

Heartland Community College is an equal opportunity institution.

HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.

EMPLOYEE LEAVE

Vacation: 10 days (80 hours) per year with a maximum annual carry-over of 20 days (160 hours); Accrual of 3.08 hours will be granted on the last day of each pay period

Sick Leave: 6 days (48 hours) per year with unlimited annual carry-over;

6 days (48 hours) granted on start date; Beginning on the first anniversary, accrual of 1.85 hours will be granted on the last day of each pay period

Volunteer Leave: 1/2 day (4 hours) per year with no annual carry-over; 4 hours granted on start date, then annually granted at the start of the calendar year on January 1

Special Leave: Available by approval for bereavement, emergencies, and legal requirements

Parental Leave: 4 weeks for qualifying events once per 12-month rolling period

Holidays: 12 designated paid holidays plus an additional three 1/2 day floating holidays (12 hours); Floating holidays granted on start date, then annually granted on the anniversary date. HCC is closed from Christmas Eve Day through New Year's Day generally resulting in additional paid days

RETIREMENT BENEFITS

Retirement System: State Universities Retirement System (SURS) - choice of Traditional, Portable, or Retirement Savings Plan with 8% pre-tax payroll deduction

Savings Plan: SURS Deferred Compensation Plan (DCP) 457(b) - automatic enrollment with pre-tax payroll deduction (3%). Ability to opt out within 30 days of hire

Tax-sheltered Annuity Plan: 403(b) plan permitting voluntary salary reductions within IRS rules

OTHER BENEFITS

Tuition Waiver: HCC 50% tuition waiver for employee and dependents and HCC Continuing Education course fee waiver for employee

Vision Discount Programs: McLean County Eye Center and Bard Optical

Employee Assistance Program (EAP): Counseling and referral service for employee and dependents

Employee Identification Card: Access to HCC Fitness and Recreation Center, HCC Library, and Bloomington-Normal Public Transit System (Connect Transit)

Long-term Remote Work: With approval, up to 2 days remote work per week, after a minimum of 5 months in position

Long-term Alternate Work Schedule: With approval, compressed workweek or flex work schedule, after a minimum of 5 months in position

Summer Flexible Work Schedule: With approval

Summer Service Hours: Most College operations close on Fridays at noon during designated period, typically beginning the Friday following June 1st and concluding on August 1st

Benefits listed are subject to change. Specific benefits may be dependent upon employment classification, duration of employment, full-time or part-time work status, etc.

Employer Heartland Community College

Address 1500 W. Raab Road

Normal, Illinois, 61761

Phone (309) 268-8130

Website http://www.heartland.edu