Specialist, Program Dealer
At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right.
Role Summary:
The Specialist, Program Dealer grows sales with existing customers while developing new customer accounts to achieve sales and profit goals within a geographical territory.
When you say YES to something bigger:
This role reports to the Regional Sales Leader.
The individual must exhibit the following core attributes of the TireHub commitment:
Role Specifics:
Achieves daily / weekly / monthly sales goals for assigned customers using multiple prospecting/sales tools.
Gathers and records results of sales visits in Microsoft Dynamics (CRM)
Prospects customers in assigned territory
Owns and accurately completes all administrative account enrollment activities for assigned accounts
Grows current and new assigned accounts using internal programming, pricing, and tools
Grows assigned TireHub+ and non-program customers to transition them to manufacturer dealer programs
Collaborates with assigned Product Assortment Manager on inventory issues and to assure optimization of local market inventory
Provides support for expansion / new market TLCs
Collaborates frequently with TLC staff, Pricing, Shareholder contacts, Operations, Credit, Accounts Receivable, et al
Position will be measured by sales results, sales activities, administrative compliance, new program customer activations, new program dealer nominations, non-program dealers transitioned to manufacture program customer, year over year customer growth, margin results, program compliance, assigned customer visits and other KPIs as defined by business needs
Under the direction of the Regional Sales Leader, coordinate sales efforts in partnership with the Customer Service Specialist
Leverage interpersonal skills to drive consultative selling to determine assigned customers' needs, find and suggest solutions, competitive negotiations, and adoption of tools and systems to meet KPIs
Performs additional responsibilities as requested*
Competencies:
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Drives Results: Consistently achieving results, even under tough circumstances
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear
Self-Development: Willingness to engage in new material and learnings to enhance product and selling skills
Education/Experience:
5+ years of total sales experience, such as field and B2B sales and establishing/sustaining key customer relationships
At least 2+ years of sales experience in Tire Industry/Wholesale Distribution preferred
Bachelor's Degree preferred
Required to have a valid driver's license and 3-5 years driving experience
Knowledge & Skills:
Fluency of Tire manufacturer Programs
Familiarity with supply chain processes
Familiarity with tire manufacturer warranty, programs, and tire products
Familiarity with customer relationship management tools (Microsoft Dynamics)
Familiarity with enterprise resource planning systems (Prophet 21)
Familiarity if with business intelligence tools (Power BI)
Proficient in Microsoft Office suite
Excellent communication skills; written, verbal and presentation
Ability to analyze data to identify trends and opportunities to grow market share
Home-based work with travel up to 70% with frequent overnights
Salary Range: $72,000 to $83,000
TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.