Terminal / Store Manager

Dufry

Detroit, MI

Apply

JOB DETAILS

SALARY

$69,017–$82,212 Per Year

SKILLS

Budgeting, Corrective Action, Customer Experience, Customer Support/Service, Dental Insurance, Disability Accommodations, Employee Assistance Plan, Expense Tracking, Federal Laws and Regulations, Genetics, Identify Issues, Inventory Cycle Counts, Inventory Levels, Inventory Planning, Leadership, Life Insurance, Marketing Strategy, Medical Conditions, Merchandising, Microsoft Office, Military, Performance Analysis, Performance Reviews, Philosophy, Plan Meetings, Problem Solving Skills, Provincial Laws and Regulations, Retail, Retail Management, Sales, Staff Motivation, State Laws and Regulations, Team Lead/Manager, Tuition Reimbursement, Vision Plan

LOCATION

Detroit, MI

POSTED

Today

Opportunity, growth, and meaningful rewards! We offer:

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
*401(k) retirement plan
*Company paid life insurance
*Tuition reimbursement
Employee discounts across all company brands
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $69,017-$82,212

This Terminal Manager Position Is for You, If You Enjoy:

As a Terminal Manager you are responsible for managing the stores within the terminal consistent with the short- and long-term interest of the company, its employees and its customers and ensuring the highest-level customer service possible.
Working at the Detroit Metro Airport

Terminal Manager Job Responsibilities:

Ensure the provision of the highest level of customer service possible, promoting quality customer service among staff by acting as a positive role model
Hire people who are passionate about our products and philosophy and maintain employee attitude and morale by recognizing outstanding performance & service and by motivating & developing staff
Maintain staff levels that allow for the best possible customer service
Carry out Supervisor performance evaluations and goal assessments and supports Supervisors for staff evaluations
Organize and lead meetings with Shift Supervisors to ensure appropriate communication
Ensures Supervisors are verifying staff positioning during the shift according to the shop activity and priorities
Prepare work schedules to ensure the stores goals will be met through appropriate planning & organization
Review sales by store, category and brand, compared to previous sales and budget
Ensure that daily sales are being tracked by the Shift Supervisors and Sales Associates
Analyze if any issue in the terminal/store might be affecting the weekly sales and take corrective actions if needed
Review inventory cycle count plans for the stores, ensuring appropriate execution
Identify any replenishment issues and take necessary action to correct them
Ensures the store is in compliance with all Airport, Provincial and Federal laws/ regulations
Manages the team to improve customer experience through excellent operation standards
Manages marketing strategy, working with General Manager and Supervisory team, including price changes, merchandising standards, TSRP and promotional changeovers
In conjunction with the General Manager, formulate the fiscal revenue, expense and profit goals as well as the inventory levels for the stores
Ensure that goals will be met through appropriate planning and organization of staff, inventory and expenses and ensuring that staff are aware of sales goals
Performs all other responsibilities as directed by the business or leadership team

Required Qualifications:

At least 2 years of previous management experience in a luxury retail setting
Strong leadership skills with demonstrated ability to build effective teams and motivate employees
Knowledge of effective merchandise presentation standards
Understanding of Travel Retail concepts
Experience with MS Office Programs

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

Please enable JavaScript

Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.

Terminal / Store Manager

Dufry

Detroit, MI

About the Company

Dufry

Similar Job Searches