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Tennis Pro Shop Guest Services (Part time)

Jekyll Island Authority

Georgia

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JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Computer Skills, Credit Cards, Credit Processing, Customer Support/Service, Hospitality and Tourism, Microsoft Office, Physical Demands, Point of Sale (POS) Systems, Professional Services, Retirement Plan, Sales, Team Lead/Manager, Team Player, Time Management
LOCATION
Georgia
POSTED
5 days ago
Position:  Tennis Pro Shop Guest Services
Status: Part time, Hourly
Pay: $15.75 per hour 
Reports to: Head Tennis Professional & Pro Shop Team Lead
Benefits: Parking and Amenity Passes
Retirement: Georgia State Employee Retirement Plan (GDCP)
Closing Date:  Open until filled.   *Note: This position is subject to close at any time once a satisfactory applicant pool has been identified.   Applicants are expected to fill out the application completely and should indicate "N/A" for anything not applicable to the applicant.
 
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
 
Job Summary:
Under general supervision, Tennis Pro Shop Guest Services assist our guests with court reservations, checking in tennis guests, selling pro shop merchandise, and delivering exceptional customer service. This position is primarily weekends and will include light court maintenance such as sweeping and line rolling.
 
Description:
  • Greet and acknowledge guests when they arrive to the shop.
  • Performs opening and closing of pro shop, operates and reconciles cash register, prepares and makes deposits, dates play tickets, completes daily reports, and provides basic pro shop security.
  • Complete guest transactions accurately and timely, collect payments including using a point-of-sale system, handling money, processing credit and debit cards, making change and processing gift cards.
  • Provides general information in friendly, professional manner to customers relating to court reservations, upcoming tournaments, etc.; directs callers to appropriate destination as needed.
  • Assists Tennis professional with duties related to tournaments hosted by JITC.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.
  • Provide guests with additional information about Jekyll Island and guest attractions, maintaining knowledge of amenities and ongoing events.
  • Complete the daily duties assigned and any other duties assigned to you by your supervisor.
  • Maintains cleanliness of pro shop.
  • Performs routine court maintenance as needed.
  • Performs other duties as assigned.
  •  
Minimum Qualifications:
  • Must be 18 years of age or older and have reliable transportation.
  • Ability to count money and operate a point-of-sale system
  • Computer skills, including Microsoft Office, preferred.
  • Strong communication skills and ability to work independently or as part of a team. 
  • Flexible schedule required including weekends, holidays, and occasional evenings, scheduled hours will vary based on tennis center operation needs, up to 20 hours per week.
  • Dependable attendance and punctuality required.
  • Credit and Criminal background checks are required.
  • Ability to safely operate golf cart.
  • Experience in tennis preferred.
Physical Requirements/Working Conditions:
  • Exert up to 50 pounds of force occasionally, 20 pounds of force frequently and a negligible amount constantly to lift, carry, push, and pull or otherwise move objects.
  • Between 25% and 50% of the typical work day will be spent standing, sitting, walking and repetitive motions of the wrists, hands and fingers.
  • Less than 25% of the typical work day will consist of stooping and/or crouching, kneeling, stooping, and reaching.
  • Ability to read and write, clearly communicate.
  • Ability to perform tasks requiring accuracy, neatness, and thoroughness of work assigned.
  • Working Conditions:
  • Subject to work both inside and outside with extended periods of time in outside conditions, will be exposed to sun, heat & humidity, cold, and rain.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job and is not intended to describe minor duties or other responsibilities that may be assigned from time to time.
 
This position is subject to close at any time once a satisfactory applicant pool has been identified.  Applicants who complete the online application process will receive an email receipt of submission to the email address provided.  If email confirmation is not received, applicant may contact Human Resources at 912-635-4081 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt.  Applicants who need assistance to accommodate a disability may request and accommodation by contacting Human Resources at 912-635-4081.
 
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered.  Selected applicants will be contacted for the next steps in the selection process. Successful completion of background check is required including credit when applicable to the position.  Relocation expenses are not authorized, applicants should consider this when applying. 
 
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law.  The Jekyll Island is a Drug-free Workplace.

About the Company

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Jekyll Island Authority