Tenant Relations Coordinator

Park East Villa, (321 Stillwater Ave, Bangor) opened in the fall of 1997, is an independent living apartment building with 16 spacious one-bedroom apartments, common areas, and an array of support amenities.

Part time: starting at $22.00 per hour (experience considered from there)

Job Overview

The Tenant Relations Coordinator is responsible for the daily oversight and operations of a 16-unit independent retirement community. The Tenant Relations Coordinator will oversee tenant relations, rent collection, sales & marketing, community outreach, new tenant move in/ move outs, lease management, tours, and community activity planning. The Tenant relations coordinator will also facilitate housekeeping and maintenance services, to ensure a safe and clean environment for our tenants. The tenant relations coordinator is responsible for maintaining budgeted occupancy and revenue goals and will report directly to administration.

Marketing and Sales

• Study the market and create a dynamic, Marketing & Sales Plan
• Identify referral sources and determine how much time is needed to facilitate a partnership
• Conduct weekly strategy and oversight meetings with Administrator
• Cultivate a community feel within the building that is welcoming, modern and functional
• Strive to meet or exceed targeted occupancy and budget
• Planning and facilitating community events

Tenant Move-In and Move-Out Process

• Review and facilitate the move-in packet with the tenant and/or family
• Monthly rent collection
• Overseen maintenance of tenant files
• Conduct Move-Out check sheet to ensure the unit is left in good condition and that a security deposit should be refunded

Core Competencies

• Ability to handle multiple priorities
• Planning and negotiating skills
• Possess good written and verbal skills for effective communication
• Demonstrate good judgement, problem solving and decision-making skills
• Goal Oriented

Requirements:

• High School diploma/GED required
• Marketing, property management, community relations or medical field experience preferred

We offer specialized professional levels of care and support for residents, including Short-Stay Rehabilitation, Skilled Nursing Care and Long Term Care services that are delivered by an experienced, thoughtful and professional staff who follow evidenced based clinical best practices designed to promote health and safety and whose commitment to deliver the highest level of care never wavers. Under the ownership of First Atlantic Healthcare, Stillwater Health Care follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about Stillwater Health Care: CLICK HERE