Temporary Elections Assistant - Bilingual Phone Operators / Outreach

Schedule: 8:00am - 5:00pm Monday - Friday, including weekends, and holidays with mandatory overtime.
Please Note: Various processes will be livestreamed during this election.

Meet the Team! https://www.voteinfo.net/

About TAP

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

Click here to learn more about TAP: https://rc-hr.com/temporary-medical-assignment-program-tapmap

TAP Benefits: https://rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdfTo serve voters and candidates by performing a variety of election-related services and carrying out other duties as assigned within the Registrar of Voters' office.

• DATA ENTRY/PHONES: Primary duties will include registration card entry, vote-by-mail verification, answering phones, and proofing candidate statements and ballot information to ensure translation is correct from English to: Korean, Vietnamese, Chinese Cantonese, Hmong, Japanese, or Thai.
• Strong customer service skills are required.
• Strong bilingual skills in reading, writing, proofreading, and speaking are required.
• Candidates must be proficient in their respective language as well as in English, both spoken and written.

• Korean
• Vietnamese
• Chinese Cantonese
• Hmong
• Japanese
• Thai
• 
  Knowledge: Perform routine clerical work; learn office practices, procedures and equipment; make simple arithmetic calculations; understand and follow written and oral instructions; establish and maintain cooperative relations with the public.

Ability to: Perform general clerical work; Understand and follow both written and oral instructions as well as established policies and procedures; Perform non-sedentary duties; Regularly lift over 25 pounds; Work in a fast-paced environment

License/Certificate: Possession of a valid California Driver's License may be required.Testing Requirement:
Bilingual Proficiency: Candidates whose applications indicate bilingual proficiency in one of the following languages: Korean, Vietnamese, Chinese Cantonese, Hmong, Japanese, or Thai will be required to verify their bilingual skills in a proctored test environment.

Please Note: Appointees will be required to work any shift, including evenings, weekends, and holidays with mandatory overtime as needed.

For questions regarding this recruitment:
Please contact Alma Torres at HR-ROV@rivco.org . For general inquiries, please allow up to 2 business days to receive a response.