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Temporary Consumer Engagement Manager - Remote

Ttec

Austin, TX(remote)

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JOB DETAILS
JOB TYPE
Temporary
SKILLS
Artificial Intelligence (AI), Budget Management, Career Development, Coaching, Communication Skills, Computer Skills, Computer Systems, Consulting, Corporate Policies, Customer Experience, Health Insurance, Healthcare, Healthcare Reimbursement, Incentive Programs, Industry/Trade Analysis, Insurance Sales, Marketing, Marketing/Sales Collateral, Meet Sales Quota, Microsoft Windows Operating System, Multitasking, Product Development, Promotional Programs, Regulations, Regulatory Compliance, Regulatory Requirements, Revenue Planning, Sales, Sales Promotions, Sales Strategy, Service Delivery, Trend Analysis, Tuition Reimbursement, Work From Home
LOCATION
Austin, TX
POSTED
2 days ago
Your potential has a place here with TTEC’s award-winning employment experience. As Temporary Consumer Engagement Manager working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll DoAs the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. Communicating with the client directly the Consumer Engagement Manager must have High energy and creativity.You'll report to Senior Manager, Sales Service Delivery. You will drive revenue for the Client by engaging, coaching and incentivizing sales. During a Typical Day, You’llDevelop and implement strategies to engage sales agents in promoting health insurance products to potential customersBuild and maintain strong relationships with sales agents to ensure optimal communication and collaborationTrain sales agents on product knowledge, sales techniques, and compliance requirementsProvide ongoing support and guidance to sales agents to help them achieve sales targets and revenue goalsMonitor sales agent performance and provide feedback to drive continuous improvementAnalyze sales data and trends to identify opportunities for growth and developmentCollaborate with marketing and product development teams to create sales materials and promotional activities that resonate with sales agentsServe as a point of contact for sales agents to address any questions or concerns related to health insurance productsStay informed about industry trends, regulations, and competitive landscape to make strategic recommendations for improving sales performanceEnsure compliance with all regulatory requirements and company policies in all sales activities.What You Bring to the RoleA passion around providing the consumers and agents with an outstanding experience.Creativity and drive to create a culture that is motivating and engaging for the site agents as well as remote agents, if applicable.Proficiency with computer and Windows PC applications which include the ability to learn new complex computer system applicationsDemonstrate ability to communicate clearly and concisely verbally and in writingAbility to multitask. This includes the ability to understand multiple products and multiple levels of benefits within each productAbility to remain focused and productive each day though tasks may be repetitiveSelf-driven, ambitious, outgoing personality with high energyGroup Retiree additional requirements : proficient with Group Retiree resources and processesWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise youAsk us about our paid time off (PTO) and wellness and healthcare benefitsVisit https ://www.ttecjobs.com/en/us-employee-benefits for more information. Base wage starting at $45,000 - $47,000 and we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives

About the Company

T

Ttec

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Game Rooms, Life Insurance, Merchandise Discounts, On Site Cafeteria
WEBSITE
http://www.ttecjobs.com

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