Temporary Benefits Specialist

Maricopa County, AZ

Phoenix, AZ

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JOB DETAILS

SALARY

$28.85–$41.10 Per Hour

SKILLS

Analysis Skills, Case Management, Compensation and Benefits, Customer Relations, Customer Support/Service, Employee Benefits, Event Management, Financial Regulations, HIPAA (Health Insurance Portability and Accountability Act), HRIS/HRMS, Health Plan, High School Diploma, Human Resources, Manual Dexterity, Office Equipment, Philosophy, Privacy Controls, Regulatory Requirements, Team Player, Web Site Monitoring

LOCATION

Phoenix, AZ

POSTED

Today

Posting Date
06/29/26

Application Deadline
07/06/26

Pay Range
Anticipated Hiring Range: $28.85 hourly
Full Pay Range: $28.85 - $41.10 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type
Temporary

Department
Human Resources

About the Position

Impact the lives of others by using your analytical abilities to make sound, independent decisions within department guidelines in our fast-paced, high-performing Employee Benefits and Wellness Division and grow your career with the Maricopa County Human Resources Department!

This is a temporary Benefits Specialist position expected to last approximately six months, beginning on or around August 3, 2026, and ending on or around January 29, 2027. We are seeking a motivated, customer-focused, and solutions-driven individual to join our team to support the preparation of and through the duration of the Open Enrollment period. As the Benefits Specialist, you will respond to employees, dependents, and providers' questions regarding benefit programs, eligibility, and coverage provisions. You will research and resolve benefit plan discrepancies and verify that benefit premiums and administrative charges are calculated and administered appropriately.

About Us

With more than 13,000 employees in more than 50 departments, we question the status quo, we challenge old assumptions, WE make government better.

The Human Resources Department is a diverse group of agile and dedicated HR professionals who provide exceptional customer service by exemplifying the motto "Your Partner for Success." By strategically partnering with County Management, departments, and applicants, HR looks for creative, outside-the-box solutions to the ever-evolving modern-day challenges that governments face in providing quality services to their citizens.

Join us for your next adventure and explore innovation with Maricopa County Human Resources!

Proud to Offer

Work with a greater purpose
Exceptional work-life balance with a consistent Monday-Friday 8:00 a.m. - 5:00 p.m. schedule
Opportunities for growth and development within Maricopa County
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% per paycheck contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

Two years of experience working in benefits administration for a self-funded, employer-sponsored group health plan or related field
Two years of experience in customer service
High school diploma or GED

We Also Value

Experience working in Human Resources
Experience with self-funded health and welfare benefits
Experience in a phone-intensive, customer service-oriented environment
Experience with Workday or other HRIS systems
Documented HIPAA training and experience handling confidential material in a healthcare or employment environment

Job Contributions

Provide excellent customer service to Maricopa County employees regarding all aspects of their Benefits and Wellness, including medical, pharmacy, behavioral health, dental, vision, short-term disability, life insurance, flexible spending accounts, health savings accounts, voluntary benefits, and wellness incentive
Answer incoming phone calls in a phone-intensive environment, respond to questions from employees, providers, and vendors regarding the County's benefits plans, including interpreting eligibility, plan documents, insurance carrier contracts, and coverage provisions
Investigate and resolve employee concerns regarding benefits-related matters such as covered benefits, eligibility, cost, etc
Utilize multiple software applications simultaneously, including vendors' portals, and track all actions in the benefits case management and call recording systems
Comply with regulatory, financial, tax, and legal requirements for administering the Maricopa County benefits plans, including HIPAA privacy and security
Participate in the annual Open Enrollment processes including planning events, answering questions, testing, and completing a variety of Open Enrollment tasks
Verify that benefits premiums and administrative charges are being calculated and administered appropriately
Write clear, concise benefits-related material using technical language, proper grammar, and correct punctuation, and tailor these communications to the targeted audience
Complete Benefit Partner tasks as assigned in the Workday system

Working Conditions

Work occurs in an indoor office environment
Tasks require manual dexterity of hands and body to operate office equipment and manage frequent interruptions, time pressures, high work volumes, and multiple, complicated, and unscheduled tasks
Job includes team-oriented activities and interaction with all levels of County management and personnel, and the public

Selection Procedure

Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.

Apply Now!

Temporary Benefits Specialist

Maricopa County, AZ

Phoenix, AZ

About the Company

Maricopa County, AZ

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