The Ambulatory Capacity Management team supports Patient Care Access by designing, building, and managing the scheduling templates of physicians and advanced practice providers. The team provides a high level of customer service to ambulatory clinic physicians and administrators, adhering to scheduling template design best practices and supporting Patient Access capacity objectives.
Numbers & Facts
Location
San Francisco, CA
Salary
$50–$75 Per Hour
Description
Summary:
Work Mode: Hybrid-onsite
Location: Emeryville and/or multiple company locations 1-3 consecutive days, 2-4 times per year
Schedule: 0800-1700 PST
Responsibilities:
Design, build, test, and implement clinical application systems.
Provide support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards.
Work with clinicians to create or adapt written protocols.
Prepare detailed specifications encompassing clinical processes, information flow, risk, and impact analysis.
Manage scheduling templates and all incoming change requests for provider templates in EPIC.
Determine impact on decision trees and maintain organization standards.
Identify and proactively mitigate issues that create barriers to ambulatory access and patient flow.
Requirements:
Hands-on experience in Epic Cadence scheduling template builds and management.
Basic knowledge of decision trees.
Experience onboarding clinicians to improve patient access.
Preferred Skills:
Epic Cadence certificate.
Department Overview:
The company Faculty Practice Organization (FPO) comprises more than 2,500 clinicians across multiple campuses and satellite clinics.
The Ambulatory Capacity Management team supports Patient Care Access by designing, building, and managing the scheduling templates of physicians and advanced practice providers.
The team provides a high level of customer service to ambulatory clinic physicians and administrators, adhering to scheduling template design best practices and supporting Patient Access capacity objectives.