POSITION SUMMARY
This is a TEMPORARY POSITION
DEFINITION
Under general direction, responsible for administering, facilitating, and explaining benefit programs to facility employees. Provides guidance and assistance to all Corporate facilities on various employee benefits plans; and to do other related work as required.
CLASS CHARACTERISTICS
Incumbent in this class performs the journey level scope of assignments in the benefits field, including projects requiring research, unusual or original solutions, and inter-departmental relationships. Employee at this level receives occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.
Position requires extreme accuracy to detail, with excellent organizational skills and customer service. Demonstrates the ability to identify and meet the needs of the growth and development of all age groups - infancy through geriatrics. Competent in providing services for the culturally diverse population.
POSITION QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way would be:
Education
High school graduate or GED equivalent. Supplemented college courses desirable; OR
Associate in Arts (AA) in human resources, business management, psychology or closely related field, OR
Possession of Professional Human Resources Certificate (PHR) or Certified Employee Benefits Specialist (CEBS) or similar accredited program in a recognized college or university.
EXPEEIENCE
Minimum of four (4) years of experience in administrative support in the field of human resources, two (2) years of which must have included benefits administration for large organization (500 or more employees), preferably in a healthcare environment;
OR
Completion of Bachelor's Degree in Human Resources, Psychology, Business Administration, or closely related field.
KNOWLEDGE & ABILITIES
Knowledge of:
Principles and practices of benefits design and administration
Federal and State laws and regulations, such FMLA, ADA, Wage and Hour, State Disability, etc.
Development, design, analysis, and evaluation of benefits
Modern office methods and procedures
Application of statistical methods to benefits work
Microsoft Word and Excel
Ability to:
Understand, administer and interpret benefits and compensation programs
Collect data, interpret it objectively, present it clearly, and prepare sound recommendations and reports
Understand, interpret, and apply benefits and compensation laws, rules, regulations, standards, and procedures
Provide exceptional customer service, telephone and interpersonal skills.
Explain benefits and compensation procedures and resolve complaints
Secure cooperation of department heads in accepting and carrying out sound benefits and compensation management practices
Keep abreast of developments in the field of benefits and compensation administration
Communicate effectively, both orally and in writing
Effectively prioritize and organize multiple tasks
Work independently with minimum supervision, exercise initiative, and decision-making with independent judgment.
Apply standards of professional and ethical conduct in all situations