Telephony Product Owner

Akkodis Group AG.

Frederick, MD

JOB DETAILS
SALARY
$64–$68 Per Hour
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Backlog Prioritization, Call Center Telephony, Continuous Improvement, Customer Relationship Management (CRM) Systems, Information Technology & Information Systems, Microsoft Product Family, PBX (Private Branch eXchange), Performance Analysis, Process Improvement, Product Backlog, Product Management, Product Planning, SIP (Session Initiation Protocol), System Integration (SI), Telecommunications, Telephony, Time Management, Unified Communications, VoIP (Voice over IP)
LOCATION
Frederick, MD
POSTED
12 days ago

Telephony Product Owner

Telecommunications

IP Telephony

$ 64 - $ 68 / Hour

location_onFrederick, Maryland

acuteContractor

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Your Role

Akkodis is seeking a Telephony Product Owner for a Contract with a client in Frederick, MD. The ideal candidate must have proven experience in Agile product ownership and Microsoft Teams Calling to manage backlogs, define user stories, and lead telephony solutions across enterprise environments.

Rate Range: $64/Hour to $68/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Telephony Product Owner Job Responsibilities include:

  • Define and manage product backlog, user stories, and priorities for telephony and communication platforms.

  • Lead delivery of VoIP, SIP, PBX, and Microsoft Teams Calling solutions across enterprise environments.

  • Collaborate with stakeholders, engineers, and business teams to align product vision and roadmap.

  • Drive Agile ceremonies and ensure timely delivery of features and enhancements.

  • Oversee integration of telephony systems with contact center platforms, CRM systems, and APIs.

  • Monitor product performance, gather feedback, and drive continuous improvement and innovation.

Required Qualifications:

  • Bachelor's degree in information technology, Telecommunications, or a related field.

  • 8-10+ years of experience in telephony/communication platforms with 3+ years in a Product Owner role.

  • Strong experience in VoIP, SIP, PBX, and Microsoft Teams Calling or unified communication platforms.

  • Proven ability in Agile product ownership, stakeholder management, and delivering enterprise telephony solutions with integrations.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shashank.Tewari@akkodisgroup.com.

Pay Details: $64.00 to $68.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: 1635917

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About the Company

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Akkodis Group AG.