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Telemarketer - State Farm Agent Team Member

Nicole Ferrero - State Farm Agent

Tucson, AZ

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JOB DETAILS
SKILLS
Calendar Management, Campaigns, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Follow Through, Insurance, Lead Generation, Marketing, Marketing Campaign, On Call, Organizational Skills, Persuasion Skills, Regulatory Compliance, Reimbursement, Reporting Skills, Resolve Customer Issues, Sales, Sales Prospecting, Sales Qualification, Social Media, Telemarketing, Telephone Skills, Training/Teaching
LOCATION
Tucson, AZ
POSTED
30+ days ago
Benefits:
  • License Reimbursement
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a second-generation State Farm Agent, I grew up in the insurance business, spending many hours in my mom’s State Farm office in New Mexico. I love to take time to discuss my customers' individual and unique insurance and financial needs. I am committed to community involvement and charity, and love tennis and pickleball.

Join my team as a Telemarketer - State Farm Agent Team Member where you’ll play a key role in driving both customer satisfaction and agency growth. This position blends exceptional customer service with strong sales opportunities - ideal for motivated individuals who thrive on building relationships and delivering results.

We’re looking for attentive, personable, and sales-driven professionals who enjoy connecting with people and making a meaningful impact. Your ability to anticipate needs, follow through on details, and confidently present solutions will directly contribute to your success and the growth of the agency.

ROLE DESCRIPTION:
As aTelemarketer - State Farm Agent Team Member for Nicole Ferrero - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. 

RESPONSIBILITIES:
  • Make outbound calls to prospective customers to promote State Farm insurance products and services.
  • Identify and qualify leads for agents by gathering relevant customer information.
  • Stay informed about the various insurance products and services offered by State Farm.
  • Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
  • Provide initial information to potential customers and answer basic questions about insurance options.
  • Maintain and update a database of prospects and customer interactions.
  • Ensure all communications adhere to State Farm guidelines and compliance standards.
  • Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS: 
  • Previous telemarketing or sales experience, preferably in the insurance industry.
  • Communication and persuasion skills; proficiency in using CRM software.
  • Basic understanding of insurance products or a willingness to learn.
  • Ability to handle rejection and remain motivated.
  • Organizational skills to manage and track multiple leads.
  • Professional and courteous telephone manner.
  • Focus on achieving targets and contributing to the agency’s growth.


About the Company

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Nicole Ferrero - State Farm Agent