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Telemarketer - State Farm Agent Team Member

Daniel Lottinger - State Farm Agent

Houston, TX

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JOB DETAILS
SKILLS
Coaching, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Documentation, English Language, Follow Through, Insurance, Insurance Sales, Multilingual, Organizational Skills, Performance Analysis, Problem Solving Skills, Sales, Sales Pipeline, Sales Prospecting, Sales Qualification, Spanish Language, Team Player, Telemarketing, Telesales, Time Management, Training/Teaching, Underwriting
LOCATION
Houston, TX
POSTED
26 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:


Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Insurance Sales team members to support our growth in Property & Casualty (P&C) and Life and fill the role of Telemarketer - State Farm Agent Team Member.


We’re looking for motivated, coachable people who want to build a long-term career—starting with strong training and continuing with hands-on coaching. If you enjoy connecting with others, solving problems, and working toward measurable goals, you’ll fit right in. You’ll learn to build relationships, serve customers, and turn opportunities into policies—supported by a team that wants you to succeed.


RESPONSIBILITIES
  • Generate new business by executing a structured activity plan, including:
    • Inbound lead follow-up 
    • Outbound calling and outreach 
    • Prospecting and converting qualified leads into opportunities
  • Manage customer accounts by keeping customer and policy details accurate and up to date in the CRM/database.
  • Support customers with:
    • Policy questions and general inquiries 
    • Policy changes and updates 
    • Clear guidance on coverage options and next steps
  • Partner with underwriters to help applications and requests move forward efficiently and support timely policy issuance.
  • Maintain follow-through by tracking performance, documenting calls/statuses, and ensuring next steps are completed so leads don’t slip away.
  • Represent the agency professionally with strong communication and a customer-first mindset at every touchpoint.
EXPECTATIONS
  • Be on time and ready to perform—this is an execution-focused role where effort shows.
  • Be coachable: you’ll receive feedback; your responsibility is to apply it quickly and keep improving.
  • Be a team asset: communicate clearly, collaborate, and help maintain a positive office culture.
  • Bring energy and ownership every day—be the best version of yourself and take pride in your results.
  • Stay consistent with daily activity (calls, follow-ups, and next steps) to build pipeline and meet goals.
QUALIFICATIONS
  • Team player with a competitive spirit and a positive attitude.
  • Excellent customer service and communication skills (friendly, clear, confident).
  • Strong organizational skills and attention to detail—accuracy is essential in insurance.
  • Basic computer skills and comfort working in a CRM/database.
  • Previous experience at an insurance agency is a plus, or being currently P&C and/or Life licensed.
  • Prior sales and/or call center experience is a plus.
  • Bilingual Spanish/English is a plus.
LICENSE REQUIREMENT
This is a licensed Insurance Sales position.
You must have or be able to obtain both:
  • Property & Casualty (P&C) License
  • Life License

About the Company

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Daniel Lottinger - State Farm Agent