Telecomm Operator II - Operator Services - Part-Time - Day Shift - (Weekends Only)

Cedars-Sinai Medical Center

Los Angeles, CA

JOB DETAILS
SALARY
$24–$34.69 Per Hour
SKILLS
Administrative Skills, Biomedical Research, Call Centers, Communication Skills, Community and Social Services, Continuous Improvement, Direct Email, Emergency Response, Facebook, Family Medicine, Frequently Asked Questions (FAQ), Healthcare, High School Diploma, Hospital, Infectious Diseases, Internal Medicine, LinkedIn, Marketing, Marketing Communications, Medical Office, Microsoft Office, News Reporting, PBX (Private Branch eXchange), Patient Care, Primary Care, Short Messaging Service (SMS), Sports, Team Player, Telephone Skills, Time Management, Vaccination
LOCATION
Los Angeles, CA
POSTED
30+ days ago

Telecomm Operator II - Operator Services - Part-Time - Day Shift - (Weekends Only) at CEDARS-SINAI

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Telecomm Operator II - Operator Services - Part-Time - Day Shift - (Weekends Only)

Job ID 16627 Location Los Angeles, California, United States Job Category Marketing / Communications Date posted 04/29/2026

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Job Description

Grow your career at Cedars-Sinai!

At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others

What will you be doing in this role?

The Telecom Operator II will answer and advise all Cedars-Sinai incoming and outgoing telephone calls, using a computer-based PBX Smart Console. In this role, the Telecom Operator II will process all telephone calls to the Medical Center's main telephone number, handle patient location calls, respond to all emergency calls and codes, providing the appropriate information to the caller. Monitor all alarms for codes and respond appropriately by coordination with Security and Clinical Staff. During After-Hours, support and ensure department administrative telephone lines are answered in a timely (rapid/real time), accurate, and professional manner.

Primary Duties and Responsibilities:

  • Process incoming and outgoing calls from a computer call processing application is required.
  • Required to have at least 6 months in a call center, doctor's front office setting and/or answering service experience required.
  • Monitor alarms and responds to emergency notifications in a time manner.
  • Direct calls to appropriate departments, medical staff inside / outside the medical center and handle patient location calls.
  • Require message taking skills for CSMC 24 Hours Answering Service.
  • Miscellaneous Microsoft Office clerical duties as assigned preferred.
  • Able to type 35-45 WPM preferred.
  • Must be able to communicate and listen clearly and concisely with inside / outside callers.
  • Must be able to work EVERY WEEKEND

#Jobs-Indeed

Qualifications

Required Job Qualifications:

  • High School Diploma/GED.
  • Minimum six (6) months in a call center, doctor's front office setting, and/or answering service experience required.
  • Must be able to communicate and listen clearly and concisely with inbound/outbound callers.
  • Proficient computer skills, especially Microsoft Office applications.
  • Must be able to work the Day shift
  • Weekends: 10:00am - 6:30pm Schedule

Req ID 16627 Working Title Telecomm Operator II - Operator Services - Part-Time - Day Shift - (Weekends Only) Department Operator Services Business Entity Cedars-Sinai Medical Center Job Category Marketing / Communications Job Specialty Marketing Overtime Status NONEXEMPT Primary Shift Day Shift Duration 8 hour Base Pay $24.00 - $34.69

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Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve - because that's what our patients, colleagues and communities deserve Quality Care and Research-For All, By All.

Our compensation philosophy

We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

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About the Company

C

Cedars-Sinai Medical Center

Cedars Sinai is one of the largest nonprofit academic medical centers in the United States, and it is the largest private academic medical center in the Western United States. The Cedars Sinai main campus, which encompasses nearly 24 acres, is located at the point where the cities of Los Angeles, Beverly Hills, and West Hollywood meet. Cedars Sinai has been recognized annually by U.S. News & World Report’s top 10 best hospitals in the U.S. The institution most recently placed No. 7 among a select group of 20 Honor Roll hospitals and ranked nationally in a dozen specialties. In addition, Cedars Sinai ranked No. 3 in California and No. 2 in the Los Angeles metro area.

Within Cedars Sinai, the Institute for Research on Health Aging conducts multi-disciplinary research that prioritizes the prevention of cardiovascular disease, neurocognitive disease, and cancer. Our focus is on translating new research discoveries into pragmatic interventions aimed at promoting healthy aging across diverse populations. Our approach involves human physiology, cohort, and clinical trial studies and our team includes established experts in population, clinical, translational, basic, and data science.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
WEBSITE
http://www.cedars-sinai.org