Telecom QA/QC Specialist

Quality Technician

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance,technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

We are looking for a Construction Quality Technician (QT) who is responsible for ensuring that construction projects meet established quality standards, building codes, and project specifications by planning, coordinating, conducting quality control inspection procedures and reporting results. QT plays a critical role in planning and maintaining quality engineering and assurance practices and procedures, making sure telecommunications installations are following project requirements and producing acceptable results. Successful QTs will work collaboratively with project and construction team members, associated trade partner contacts, and other project stakeholders to ensure that effective process controls are achieving project requirements and specifications.

Core Responsibilities

• Plan for, conduct and report on all required Quality Control inspections of work in progress and work completed.
• Identify process and installation non-conformities and collaborate with field management team to ensure acceptable remediation and/or rework is achieved to meet project requirements and standards.
• Collaborate with site leadership to identify and prioritize continuous improvement opportunities. Activate and lead improvement initiatives based on management direction.

Project Quality Control

• Conduct routine inspections of construction materials, processes, and completed work to ensure compliance with project specifications, customer standards, and regulatory requirements.
• Monitor and oversee testing procedures of installation components and materials (fiber optics, copper cable, switches, etc.) using industry-standard tools and equipment.
• Identify defects, non-conformance issues, and potential risks, and provide timely recommendations for corrective actions.

Documentation and Reporting

• Maintain detailed inspection logs, quality reports, and records of compliance with industry codes and project requirements.
• Prepare and present reports on quality-related findings to project managers, program management, and other stakeholders.
• Track and document non-conformance issues, remediation efforts, and verification of preventive measures.

Communication and Collaboration

• Work closely with construction managers, site engineers, and contractors to address quality concerns and ensure timely resolutions.
• Provide guidance to the field installation team regarding quality standards and best practices.
• Act as a liaison between the quality control team and field personnel to promote a culture of quality and compliance.

Continuous Improvement

• Identify opportunities and lead projects to improve construction processes, reduce defects, and enhance overall project quality.
• Lead initiatives to implement lean construction practices and quality improvement programs.

Training and Support

· Assist in on-site training of quality and field staff on application and maintenance of quality standards, inspection techniques, and proper documentation processes.

What you will need

Education

• High school diploma or equivalent required
• An associate's degree or certification in construction management, engineering, or a related field is preferred.

Experience

• Minimum 2 years of experience in telecom construction, quality control inspection, or a similar role required.
• Data center construction or telecommunications installation preferred.

Knowledge

• Familiarity with industry standards such as ISO, ASTM, BICSI, and local building codes.

Skills

• Strong attention to detail and analytical skills.
• Proficient in reading and interpreting blueprints, schematics, and technical documents.
• Excellent communication and interpersonal skills for resolving conflicts and working in a team environment.
• Proficiency in using inspection tools, testing equipment, and software for reporting.

Certifications

• Lean Six Sigma Yellow Belt required (can be attained upon hire)
• Lean Six Sigma Green Belt preferred
• Certified Quality Technician preferred
• OSHA 10 Construction Safety Certification required

Working Conditions

Work conducted in a Construction Office and Active Construction Zone environments.

• Requires regular visits to active construction zones, with potential exposure to varying weather conditions and construction hazards.
• May involve occasional extended work hours to meet project deadlines as needed.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).