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Telecom Expense Management (TEM) Analyst

The Fountain Group LLC

Spring, TX

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JOB DETAILS
SALARY
$48.31–$53.31 Per Hour
SKILLS
Accounts Payable, Analysis Skills, Benchmarking, Billing, Budget Management, Budgeting, Communication Skills, Computer Science, Contract Analysis, Contract Management, Cost Benefit Analysis, Cost Control, Data Analysis, Data Management, Data Quality, Detail Oriented, Expense Analysis, Expense Management, Financial Analysis, Financial Management, Financial Operations, Inventory Management, Microsoft Excel, Multitasking, Operational Strategy, Operational Support, Organizational Skills, Performance Analysis, Performance Metrics, Pivot Tables, Problem Solving Skills, Quality Control, Record Keeping, Service Level Agreement (SLA), Statement of Work (SOW), Tableau, Telecommunications, Telecommunications Industry, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Vlookups, Wireless Communications
LOCATION
Spring, TX
POSTED
30+ days ago

Pay Range: 48.31 to $53.31/hour
Contract Duration: 8.5 Months

We are seeking an experienced Telecom Expense Management (TEM) Analyst to support telecom financial operations, vendor management, billing analysis, and telecom lifecycle management for voice, data, and wireless services. This role requires strong analytical capabilities, financial acumen, and experience managing complex telecom environments and high-volume transactions.

Responsibilities

  • Manage telecom expense and contract management practices for voice, data, and cellular services
  • Support telecom lifecycle vendor management activities
  • Manage complex billing environments and multi-million-dollar telecom budgets
  • Perform wireless, voice, and data optimization analysis
  • Conduct vendor contract analysis and wireless rate benchmarking
  • Support quality control and telecom inventory management processes
  • Manage and support global billing processes across multiple telecom vendors
  • Monitor telecom carrier performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  • Manage TEM vendor performance to established SLAs
  • Maintain accurate records of telecom services, inventory, accounts, invoices, and mobility assets
  • Analyze telecom invoices for audits, disputes, adjustments, approvals, and payments
  • Review telecom vendor invoices for compliance with contracts and Statements of Work (SOWs)
  • Partner with TEM service providers to manage monthly budget spend, accruals, issue resolution, and account performance
  • Conduct cost-benefit analysis to identify operational efficiencies and cost reduction opportunities
  • Identify telecom cost savings opportunities through spend analysis and utilization reporting
  • Track and validate billing data accuracy to eliminate billing errors
  • Serve as a liaison for internal employees regarding telecom services, operations, and billing inquiries
  • Collaborate with internal departments and business units to communicate statuses, issues, and deadlines
  • Support a high-volume transactional environment requiring strong attention to detail and analytical skills

Required Qualifications

  • Bachelor’s degree in Business, Computer Science, Telecommunications, or related field
  • Minimum 7 years of relevant telecom industry experience
    OR
  • Advanced degree with 5–6 years of experience in Telecom Expense Management (TEM) or telecom financial management
  • Experience managing telecom billing, expense management, and vendor relationships
  • Strong financial analysis and Accounts Payable knowledge
  • Advanced Microsoft Excel skills including VLOOKUPs, pivot tables, and large data file manipulation
  • Experience with Tableau or similar reporting/analytics tools
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to manage multiple priorities in a fast-paced environment

#Hiring #Telecom #TEM #Telecommunications #FinancialAnalysis #VendorManagement #Excel #Tableau #ContractJobs

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About the Company

T

The Fountain Group LLC

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.thefountaingroup.com/