Tejano Flex Learning Advisor
Salary
$36,121.00 - $39,099.00 Annually
Location
District Wide, El Paso, TX
Job Type
Full time - Regular
Job Number
2026072
Division
VP Instruction & Workforce Education
Department
Tejano Flex Learning
Opening Date
06/12/2026
Closing Date
7/3/2026 11:59 PM Mountain
Employee Classification
Professional Support
Position Grade
C
Job Summary
Provide academic guidance and assistance to students enrolled in Competency-Based Education (CBE) courses utilizing a proactive case management approach. In-person work on campus is an essential function of this position.
Essential Functions
Provide academic guidance and assistance to students enrolled in CBE courses through several forms of communication (email, direct messaging, announcements, in-person, and telephone). Responsible for monitoring and following up with student's progress throughout the course in the interest of helping the student finish on time and ensuring they receive the support needed.
Service as a primary resource for users navigating through the Learning Management System (LMS) designated for CBE courses.
Create and maintain a record retention system to document students' status and progress. Provide proactive case management services to include monitoring student progress and risk assessments. Assist in developing and implementing retention initiatives by working with faculty to provide timely feedback to students about their academic progress. Compile data and submit reports.
Provide customer service, technical support, and promote institutional resources available to students to support them in achieving academic success. Assist and participate in New Student Orientations, educational seminars, and workshops for the student, faculty, and staff on CBE.
Maintain knowledge of El Paso Community College (EPCC) programs and courses. Recommend and implement policies and procedures.. Serve as a liaison between students, faculty, and counseling. Provide advisement based on individual student needs and address barriers to success inside and outside the course.
Perform other duties as assigned.
Qualifications
Required Qualifications:
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
Strong communication skills, both verbal and written.
Strong organizational and problem-solving skills.
Ability to navigate through a Learning Management System.
Ability to generate and conduct presentations.
Experience working in an educational setting.
Ability to oversee caseload management system.
Provide customer service and technical support to students, faculty, and staff.
Ability to interpret and implement policies and procedures.
Special Conditions:
Other Requirements
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating Transcript or Unofficial Transcript will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Full-Time Staff Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan.
Full-Time Faculty Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.
Employer El Paso Community College
Address P.O. Box 20500
El Paso, Texas, 79998
Phone (915)831-6332
Website http://jobs.epcc.edu