Posting Information
Posting Information
Department ITS - Customer Experience - 607000 Career Area Information Technology Posting Open Date 06/10/2026 Application Deadline 06/12/2026 Position Type Temporary Staff (SHRA) Position Title Technology Support Technician - Temporary Position Number 20076826 Vacancy ID S027639 Full-time/Part-time Full-Time Temporary Hours per week 40 Work Schedule Position Location North Carolina, US Hiring Range $15.00 per hour Proposed Start Date 06/17/2026 Estimated Duration of Appointment 6 months or longer
Position Information
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University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
ITS Customer Experience & Engagement (CE&E) strives to provide the highest level of customer satisfaction through effective, reliable and professional IT support, in partnership with campus units. Among its functions, CE&E provides website, communications, digital accessibility, and voice services, and support from the Service Desk, including the Business Systems Help Desk.
Position Summary
Working with clients to resolve technical issues including software installs, Wi-Fi issues, hardware repairs, and account creations.
Works with clients to identify basic issues and recommend solutions. Escalate problems appropriately as needed for rapid resolution.
Minimum Education and Experience Requirements
Graduation from high school and one year in the field of technology related to the position's role.
Management Preferences
Previous experience in website communications, digital accessibility, voice services, and support from the Service Desk, including the Business Systems Help Desk.
Special Physical/Mental Requirements Campus Security Authority Responsibilities
Not Applicable.
Special Instructions Quick Link https://unc.peopleadmin.com/postings/320526 Temporary Employment Policies
Temporary Employment Policies
Posting Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.
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