Technology Support Specialist

Technology Consulting Inc

Frankfort, Kentucky

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JOB DETAILS

JOB TYPE

Contractor

SKILLS

Change Control, Communication Skills, Computer Certifications, Computer Science, Customer Support/Service, Hardware Administration, High School Diploma, ITIL (IT Infrastructure Library), Identify Issues, MCITP - Microsoft Certified IT Professional, MCP - Microsoft Certified Professional, MTA, Multitasking, Network Operating Systems, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Software Administration, Software Installation, Software Upgrades, Technical Support, United States Citizen, Writing Skills

QUALIFICATIONS

LOCATION

Frankfort, Kentucky

POSTED

7 days ago

TCI has an immediate need for a Technology Support Specialist in Frankfort, KY.This is not a C2C opportunity. This is a long-term contract opportunity with probable extensions and possible hire.

NOTE: This position requires US Citizenship. Seeking local candidates only

SUMMARY

The Technology Support Specialist will be responsible for supporting hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.

RESPONSIBILITIES

Identify and troubleshoot defective equipment.
Identify and troubleshoot software and application issues.
Determine and resolve hardware issues prior to deployment.
Possess network room knowledge and experience.

REQUIREMENTS

Bachelor’s degree in computer science and 1 year of experience.
Associate degree with 2+ years of job related experience or High School Diploma with 4+ years of job related experience.
General Understanding of the ITIL Framework.
Experience with Network Operating Systems is a plus.
Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP.
Excellent customer service skill.
Excellent organization skills.
Strong written and verbal communication skills.
Ability to multi-task while taking phone calls in a fast-paced environment.
Self-motivated.
Must work on-site in Frankfort, KY 08:00am – 5:00pm M-F.

About the Company

Technology Consulting Inc

Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help!

COMPANY SIZE

100 to 499 employees

INDUSTRY

["Help Desk / Desktop Support"]

FOUNDED

1988

WEBSITE

https://careers.tcipro.com