Communication Skills, Compensation and Benefits, Computer Certifications, Computer Science, Consulting, Customer Support/Service, Fortune 500 Customers, High School Diploma, ITIL (IT Infrastructure Library), Identify Issues, MCITP - Microsoft Certified IT Professional, MCP - Microsoft Certified Professional, MTA, Multitasking, Network Operating Systems, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Software Administration, Technical Recruiting, Technical Support, Writing Skills