Technology Specialist - IT Service, Support and Operations | User Experience Design | UX Design Management

Location:

Richardson, TX 75081

Salary Range:

Competitive hourly rate

Introduction

Join our dynamic team in Richardson, TX, a vibrant city known for its thriving tech community and excellent quality of life. We are seeking a highly skilled Technology Specialist to drive innovative solutions and enhance user experiences in IT service, support, and operations.

Required Skills & Qualifications

• 10 years of progressive experience in product management or product leadership roles within complex, matrixed organizations.
• Demonstrated experience leading product strategy, feature prioritization, and roadmap development for digital or technology-enabled products.
• Strong working knowledge of prioritization frameworks such as MoSCoW, WSJF, and other value-based decision models.
• Hands-on experience building and managing product roadmaps using Aha or similar product management tools.
• Prior work experience at client or in client's industry.

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience improving consumer, member, patient, or sales-channel experiences through digital or AI-enabled products.
• Background in healthcare, financial services, or other regulated industries.
• Experience driving product strategy in sales, distribution, or channel-oriented environments.

Day-to-Day Responsibilities

• Strong data literacy with experience using insights and metrics to drive product decisions and measure outcomes.
• Experience partnering closely with IT and engineering leaders to deliver complex solutions.
• Demonstrated ability to oversee and guide Technical Product Owners to ensure strategy is effectively executed. Excellent communication, storytelling, and executive presentation skills.

Company Benefits & Culture

• Collaborative and innovative work environment.
• Opportunities for professional growth and development.
• Comprehensive benefits package and competitive compensation.

For immediate consideration please click APPLY to begin the screening process with Alex.