Description: Job Title* Technology Lead | Infrastructure Testing | Operational Readiness Testing (ORT)
Work Location : HartfordCT6120
Vendor Rate* ***/hr
Contract duration (in months)* 12
Job Details:
Must Have Skills (Top 3 technical skills only) *
1. The CCS 2.0 Business Readiness Lead will be responsible for planning, coordinating, and executing a variety of business and operational readiness activities required to support the successful rollout of the CCS 2.0 platform. 2. The Business Readiness Lead serves as a liaison between Product, Operations, Client Migration, Client Services, Implementation, and Technology teams to ensure business continuity and operational readiness throughout the CCS 2.0 transformation program.
3. Develop and maintain
Nice to have skills (Top 2 only)
1. Experience in healthcare payer operations. Experience leading operational readiness for cloud or
platform modernization initiatives.
2. Familiarity with client onboarding, migration, implementation, or operational transformation
programs.
Detailed Job Description:
Position Summary The CCS 2.0 Business Readiness Lead will be responsible for planning, coordinating, and executing a variety of business and operational readiness activities required to support the successful rollout of the CCS 2.0 platform. This role will ensure that internal teams, business processes, client facing functions, operational procedures, training materials, support models, and change management activities are fully prepared before each migration wave and production deployment.
Minimum years of experience*: 8-10 years
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Develop and maintain the CCS 2.0 business readiness strategy and roadmap. Define readiness
criteria for each migration wave and major milestone. Establish readiness checkpoints and governance reviews.
2. Coordinate readiness activities across Operations, Product, Client Services, Account Management, and Technology teams. Stakeholder Engagement and Change Management Develop stakeholder engagement plans. Coordinate communications with operational leaders and affected business teams.
3. Coordinate change
Interview Process (Is face to face required?)
No
Custom Fields:
Name: Intake Call Completed
Value: true
Name: Intake Call Requested
Value: true