Salute Hospitality delivers dining solutions for the military. American owned and mission ready, we support service members, families, and base communities each day, with wellness built into everything we do: menus designed for strength, energy, and endurance, from chefs who treat every meal as part of the job. Capability Built. Mission Ready. Here for the Full Journey.
The Technology Director is the senior technology leader for Aramark?s Salute program ? our military and defense food service brand operating across U.S. military installations nationwide. This role drives the long-term IT and digital strategy for the Salute portfolio, overseeing technology implementations, digital transformation initiatives, and the systems that support efficient, compliant, and innovative food service operations across a geographically dispersed network of installations.
The Technology Director serves as the primary technology partner to Aramark?s operations, marketing, culinary, finance, and contracts teams within the Salute program. This leader brings both strategic vision and hands-on project management capability, ensuring technology investments deliver measurable operational value while meeting the security, compliance, and governance requirements of a federal contracting environment.
IT & Digital Strategy
Lead the overall IT and digital strategy for the Salute program, ensuring alignment with long-term business goals, operational needs, and Aramark enterprise standards.
Drive and support strategic technology planning for sustainable competitive advantage across the Salute portfolio.
Develop frameworks for digital innovation, process improvement, and technology adoption across the program.
Identify, evaluate, and recommend technology opportunities that improve operational performance, reporting, and the overall dining experience at military installations.
Provide executive-level reporting and presentations on IT strategy, project progress, and digital transformation outcomes to Salute and Aramark leadership.
Project & Portfolio Management
Direct and manage the full technology project portfolio, including system implementations, upgrades, and cross-functional initiatives across the Salute program.
Project manage all technology and digital initiatives from scoping through delivery, ensuring on-time, on-budget execution with measurable outcomes.
Lead project management efforts for technology components of new installation openings, facility refreshes, and micromarket installations.
Utilize project management tools to track progress, manage dependencies, and provide stakeholder visibility across all active initiatives.
Cross-Functional Collaboration
Serve as the primary liaison between technology and all other Salute business functions ? including operations, marketing, culinary, finance, and contracts ? ensuring seamless collaboration and communication.
Partner with Aramark?s corporate IT and enterprise technology teams to ensure Salute systems align with broader governance, security, and infrastructure standards.
Provide technical, operational, and innovation expertise to internal departments and Salute leadership as a trusted advisor.
Form strong working relationships with technology vendors and Aramark supply chain partners to source, evaluate, and implement solutions.
Technology Evaluation & Optimization
Perform detailed evaluation of internal and external technologies to identify opportunities for improved utilization and operational efficiency across the Salute portfolio.
Benchmark technology performance and adoption, identifying gaps and driving continuous improvement.
Create efficiencies that improve technology productivity, automate reporting and analytics, and reduce manual operational burden for field teams.
Oversee capital equipment technology sourcing, specification development, cost estimation, and installation in partnership with vendors.
Compliance, Security & Governance
Ensure full compliance with Aramark IT governance standards, corporate security protocols, and applicable federal requirements governing technology use in a DoD contracting environment.
Maintain and enforce technology standards across all Salute installations, ensuring systems meet security and data integrity requirements.
Manage technology risk proactively, identifying vulnerabilities and leading remediation efforts in collaboration with Aramark?s corporate IT security team.
Team Leadership & Development
Manage and develop technology support personnel within the Salute program, fostering a culture of innovation, accountability, and professional growth.
Mentor operational leadership and staff on technology adoption, digital tools, and best practices to strengthen program-wide capability.
Required
Bachelor?s degree in Information Technology, Computer Science, Business, or a related field required; advanced degree preferred.
6+ years of progressive experience in IT leadership, digital strategy, or technology management roles.
Military experience required ? active duty, reserve, or direct professional experience working with or within a military installation environment. Familiarity with the operational tempo, compliance expectations, and technology constraints of a federal contracting environment is essential.
Proven expertise in project management, with demonstrated ability to lead large, complex technology initiatives with measurable results.
Strong background in IT strategy, digital transformation, and cross-functional collaboration in a multi-site or distributed operations environment.
Excellent communication, executive presentation, and internal stakeholder management skills.
Willingness to travel to support strategic business needs and new installation openings.
Preferred
Experience working in a DoD or federal government contracting environment, with familiarity with IT compliance requirements and security protocols applicable to federal contracts.
Familiarity with military installation technology infrastructure, network limitations, or base-specific IT governance requirements.
Prior experience with Aramark, Sodexo, Compass, or a large managed services or food service company.
Experience in hospitality, food service, or consumer-facing technology environments.
PMP, ITIL, or equivalent project management or IT service management certification a plus.
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.