Administrative Skills, Board of Education, Bus Driving, Calendar Management, Data Collection, Education Regulations, Federal Laws and Regulations, Information Technology & Information Systems, Quality Management, Record Keeping, Staff Requirements, State Laws and Regulations, Statistics, Systems Maintenance
LOCATION
Charlotte, NC
POSTED
8 days ago
General Definition of Work
The technician, transportation operations, under general supervision, performs clerical work with minimal decision-making discretion related to the daily coordination and operation of assigned transportation area including communicating with stakeholders and maintaining records. Employee performs district-level work to carry out Board of Education policies under the direction of the Transportation Area Manager.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures
Perform administrative functions including correspondence, filing, data collection and report development, and scheduling of appointments, meetings, and training
Perform daily payroll functions; work with area staff to collect any missing information that is needed to complete the weekly payroll
Coordinate with the Transportation Area Manager, Quality Support Technician, and Lead Drivers in the assigned area to identify the need for substitute bus drivers and work collaboratively to ensure daily bus coverage
Communicate with transportation area staff, school staff, and community members regarding operational information and bus schedule delays/changes. Relay instructions, guidance, and critical information concerning drivers, area staff, and equipment status from the Area Transportation Manager to community members
Communicate with schools, parents/guardians, and other departments regarding vehicle breakdowns, accidents, delays, and student issues as needed
Respond to transportation issues, complaints, and requests from schools and parents in a professional and courteous manner
Utilize Transportation Information Management System (TIMS) software to provide information to schools, parents, and drivers regarding routes and stops
Update system information including driver personnel data, attendance data, and related statistics
Collaborate with the Senior Operations Technician to ensure that area is appropriately staffed including advising on hiring/staffing needs and schedule changes
Assist in the preparation of material including agendas, information packets, and slides for Area Safety meetings and on-going driver training
Perform related work as assigned or required
Education and Experience
High school diploma or GED required
Minimum of two (2) years of related experience required
Equivalent combination of education and experience