Casinos, Customer Support/Service, Depth Perception, Employee Assistance Plan, Equipment Maintenance/Repair, Financial Control, Forklift, Gaming, Gaming Equipment, General Handyperson, Identify Issues, Input/Output, Kiosks, Life Insurance, Network Administration/Management, Network Connectivity, Peripheral Hardware, Preventative Maintenance, Printers, Regulations, Shipping/Receiving, Slot Machines, Software Installation, Table Games, Testing, Time Management, Vehicle Driving, Vision Plan
Technician - Slots
Job Category: Gaming - Slots
Full-Time
On-site
Rate: $18 USD per hour
Evansville, IN 47708, USA
Description
Responsibilities:
- Perform routine preventative maintenance on all slot equipment as assigned.
- Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
- Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.
- Ensure security of all slot equipment and games.
- Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.
- Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
- Respond in a timely manner to the needs of other slot personnel and guests.
- Ability to change all table game layouts.
- Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.
- Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.
- Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.
- Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
- Must provide great customer service and maintain a fun gaming environment.
- Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
- Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
- Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
- Always follow the Company Service Standards model.
- Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
- May be required to perform other duties as assigned.
- Accurately repair and maintain slot equipment and various parts.
- Accurately RAM clear and setup all machine types from each manufacturer.
- Accurately install correct software.
- Accurately calculate progressive jackpot incrementation rates.
- Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
- Ability to setup and run all aspects of tournament games.
- Understanding of all processes and procedures outlining moves and conversions.
- Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.
- Get and maintain certification to drive company vehicles and forklift certification (preferred).
Work Environment:
The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
Additional Benefits:
- 401(k)
- 401(k) matching
- Medical, Dental, & Vision insurance
- Flexible spending account
- Employee assistance program
- Employee discounts
- Free parking
- Life insurance
- On-the-job training
- Paid time off
- Tuition Reimbursement
Target Salary Range:
Hourly $18.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Skills
Advanced Communication
Advanced Problem solving
Advanced Decision Making
Advanced Analytical
Advanced Time Management
Education
High School or better.
Experience
IGC Level 2 Gaming License Technical Experience Experience in Casino Industry
Licenses & Certifications
IN Gaming License LEVEL 2
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.