Technician, IT Support- Sanford NC

Gildan Activewear Inc

Sanford, NC

JOB DETAILS
SKILLS
1st Level Support, Apparel Manufacturing, Bond Market, Business Strategy, Business Support, Cellular Telephone, Collective Bargaining, Communication Skills, Computer Networks, Customer Support/Service, Embedded Systems, English Language, Green Business, Help Desk, High Tech Industry, Identify Issues, Information Technology & Information Systems, International Health, Leadership, License Agreements, Lift/Move 50 Pounds, Manufacturing, Manufacturing Operations, Manufacturing/Industrial Processes, Mentoring, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Project Development, Safety Alerts, Safety/Work Safety, Supply Chain, Talent Management, Team Player, Technical Support, Test Plan/Schedule, Water Resource Management, Web Programming, Willing to Travel, Writing Skills
LOCATION
Sanford, NC
POSTED
30+ days ago

Technician, IT Support- Sanford NC - 46775 | Gildan

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  • Hanes

  • Comfort Colors

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  • Back

  • Environmental stewardship

  • Climate change and energy

  • Water management

  • Circularity

  • Biodiversity

  • Respect for people

  • Back

  • Human rights

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  • Ethical labour practices

  • Salient human rights risks and responses

  • Supply chain and contractor standards

  • Right to freedom of association and collective bargaining

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Technician, IT Support- Sanford NC

English

Information Technology

Sanford, NC, US

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Who we are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan, Hanes, Comfort Colors, American Apparel, ALLPRO, GOLDTOE, Peds, Bali, Playtex, Maidenform, Bonds, as well as Champion which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan''s long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

Coordinates IT Technical Support and the operations of the local IT Support Desk to maintain technical support for business personnel and equipment. Provides leadership and technical assistance to facility personnel pertaining to E-mail, cell/phone system, basic computer needs, trouble-shooting issues, contact for local service providers and acting as the main IT contact at assigned facility. Provides technical assistance to other groups within the Gildan IT organization on project development, testing, and implementation. This opportunity is based in our Yarn Manufacturing Team.

The Role

The IT Support Technician is a customer service-oriented professional who provides technical support across 6 Gildan Yarns facilities. The position is primarily responsible for supporting the operations and manufacturing teams and is the first level of support for users. This position works to resolve issues whenever possible and reroutes helpdesk tickets requiring support from other IT teams. This position is also responsible for ensuring that the hardware and software in use is up to specification and meets Gildan standards and for supporting special projects and initiatives as requested.

The Requirements

  • AS or BS Degree in Information Technology/Information Systems or related field
  • Minimum 3 years' experience in related IT field
  • Strong communication skills, both written and verbal
  • Strong problem-solving skills
  • Ability to communicate at all levels of the organization
  • Strong proficiency in MS365
  • Up to 50% travel will be required to help support all Yarn Spinning facilities. (This travel is mostly day trips and involves limited overnight travel requirements.)
  • Periodically climbing ladders, operating lifts, and carrying/transferring up to 50 pounds of equipment
  • Ability to work in a team-based environment
  • Vision is required to perform required tasks associated with job
  • Hearing is required to hear instructions, safety warnings, and other communication
  • Must be able to read, write, speak, and understand English language effectively

What's in it for you?

  • Join a publicly traded company dual-listed on NYSE and TSX with great potential
  • Be part of a workplace where meaningful connections and teamwork are celebrated
  • From local to international, be ready to work alongside a diverse group of colleagues
  • Benefit from mentorship and continuous development opportunities
  • Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.

What are you waiting for?

Apply now

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We are one of the world''s largest vertically integrated apparel manufacturers.

Site map

  • Company

  • fr

  • es

  • Company

  • Back

  • Our business

  • Our story

  • Vision, mission, and values

  • Leadership

  • Back

  • Management

  • Board of directors

  • Governance

  • Back

  • Annual general meeting resources

  • Ethics and compliance

  • Manufacturing process

  • Back

  • Vertical integration

  • Yarn-spinning

  • Textiles

  • Sewing

  • Distribution

  • Our factories

  • Brands

  • Back

  • Gildan

  • Hanes

  • Comfort Colors

  • American Apparel

  • Bali

  • Maidenform

  • Playtex

  • GOLDTOE

  • Peds

  • Investors

  • Back

  • Why invest

  • Stock information

  • Back

  • Share price and charts

  • Dividend information

  • Stock splits

  • Analyst coverage

  • Reports and filings

  • Back

  • Reports

  • Regulatory filings

  • Supplemental info

  • Events and presentations

  • Responsibility

  • Back

  • Our Next Generation ESG strategy

  • Our ESG journey

  • Recognitions and partnerships

  • Respect for the environment

  • Back

  • Environmental stewardship

  • Climate change and energy

  • Water management

  • Circularity

  • Biodiversity

  • Respect for people

  • Back

  • Human rights

  • Back

  • Ethical labour practices

  • Salient human rights risks and responses

  • Supply chain and contractor standards

  • Right to freedom of association and collective bargaining

  • Modern slavery

  • Living wage

  • Human capital management

  • Back

  • Learning and development

  • Inclusion and belonging

  • Employee well-being

  • Global health and safety

  • Community engagement

  • Respect for transparency

  • Back

  • Reports and disclosures

  • Codes, policies, and approaches

  • Media

  • Back

  • News

  • Media resources

  • Careers

  • Back

  • Open positions

  • Discover where we work

  • Life at Gildan

  • Inclusion and belonging

  • Summer internship program

  • Contact

  • Gildan and HanesBrands homepage

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Gildan Activewear Inc