Technician I, Product Support/Repair

Position : Technician I, Product Support/Repair

Location : San Diego, CA

Duration : 12 months contract

Total Hours/week : 40.00

2nd shift

Description:

• must have electronics certification or BA/AA in electronics - will need to provide copy of diploma for CFN to retain on site
• Military certification in electronics OK.
• Product Support/Repair-Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products. Demonstrates basic knowledge of systems and products. Identifies basic system and product issues. Identifies need for escalation. Is entry level with limited experience.
• Develops skills in basic tasks, techniques and procedures within one skill area / process / method. Maintains appropriate licenses / training / certifications, as needed. Applies basic knowledge and skills to complete routine tasks consisting of prescribed steps.
• Has basic skills training in an analytical / scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production). Works within clearly defined SOPs and / or scientific methods and adheres to quality guidelines. Works with a high degree of supervision.
• Responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.
• Demonstrates basic knowledge of systems and products. Identifies basic system and product issues. Identifies need for escalation.
• Requires a High School diploma, with an ASEE or AA desired, and 0-2 years of experience providing support in a biomedical discipline. Basic understanding of MAC and PC operating systems.
• Basic knowledge of networking. Basic knowledge of electronics. Flow cytometry experience desired.
• Working knowledge of data tracking systems such as SAP. Effective verbal and written communication skills.
• Effective listening skills. Ability to work as part of a team with moderate level of supervision. Must be open to traveling up to 15% of the time (domestic and/or international).