The Tech-Advisor supports delivering a superior customer experience by blending roles as a service writer and technician, ensuring safety, quality, and adherence to VIP standards. They consult with customers, perform vehicle inspections, complete required services, and maintain facility and equipment standards. The role involves learning and executing VIP processes, certifications, and training, including ASE and vendor certifications. They collaborate with the team through communication, meetings, and training, while promoting safety, procedural compliance, and facility maintenance. The position requires strong communication, organizational skills, automotive knowledge, and relevant certifications. Work is performed in an indoor environment with exposure to various physical demands, safety precautions, and environmental conditions. The role is scheduled for 40 hours/week, with an emphasis on teamwork, safety, and delivering an exceptional customer experience.