The Tech-Advisor is dedicated to delivering a superior customer experience by learning and implementing VIP culture and processes. They work effectively with team members, ensuring communication, teamwork, and safety compliance. Responsibilities include serving customers at the counter, consulting on vehicle conditions, performing vehicle repairs, and completing necessary certifications such as ASE and vendor training. They support safety, facility, and equipment maintenance, and ensure procedural adherence. The role involves achieving high customer engagement and productivity, supporting performance targets, and attending training sessions. Qualifications include strong communication, automotive knowledge, and relevant certifications. The position requires physical activity, safety awareness, and a commitment to delivering exceptional service within a dynamic environment. The schedule is typically a 5-day workweek, with an emphasis on teamwork, safety, and continuous improvement.