Technical Writer - Systems Operations

ECS Federal LLC

DC

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Asset Management, Cloud Computing, Disaster Recovery, Document Management, Documentation, Documentation Format, Documentation Plan, Event Management, Financial Operations, Government, Government Contracts, Insurance Documentation, Internet Security, Knowledge Transfer, Materials Planning, Metadata, Microsoft SharePoint, Multiplatform/Cross-Platform, Onboarding, Operational Audit, Operational Support, Operations Planning, Operations Security (OPSEC), Product Demonstration, Project/Program Management, Release Management/Engineering, Software Engineering, Source Code/Configuration Management (SCM), Support Documentation, System Architecture, System Operations, Systems Administration/Management, Team Player, Technical Support, Technical Writing, Top Secret Clearance
LOCATION
DC
POSTED
25 days ago

Everforth ECS is seeking a Technical Writer - Systems Operations to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax. Please Note: This position is contingent upon contract award.

The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP separates business and financial data from operational warfighting data, aiming to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.

The Technical Writer - Systems Operations develops and maintains the controlled technical documentation that underpins WDP's system operations, cloud administration, release management, and disaster recovery functions across all classification tiers. This role translates complex operational and engineering inputs into accurate, audit-ready documentation artifacts that sustain mission continuity, support compliance assessments, and enable knowledge transfer across Government and contractor teams throughout the WDP lifecycle.

  • Develops, updates, and formats technical documentation supporting system operations, cloud operations, release and deployment management, system administration activities, and asset management processes across mission platforms supporting DoW stakeholders.
  • Creates detailed System Operations Plan documentation, Release and Deployment Plan materials, Disaster Recovery documentation, Asset Management Plan updates, and Event Management documentation aligned with program management and operational requirements.
  • Applies government-approved templates, formatting standards, and document version control procedures to produce consistent, audit-ready artifacts for operational, security, and engineering teams.
  • Collects technical inputs by engaging platform engineers, cloud administrators, asset managers, cybersecurity personnel, and mission support teams to develop accurate, comprehensive descriptions of system behaviors, operational dependencies, maintenance procedures, and configuration baselines.
  • Participates in technical meetings, demonstrations, and walkthroughs to capture system changes, architecture updates, maintenance procedures, and new functional capabilities for integration into controlled documentation.
  • Maintains structured documentation repositories using platforms such as SharePoint and Confluence, applying metadata standards, controlled folder structures, and collaborative review workflows.
  • Tracks document revisions, comment resolution, and publication schedules to support recurring updates required for operational reviews, audits, and compliance assessments.
  • Produces reference guides, process narratives, user instructions, and system overview materials supporting onboarding, operational continuity, and knowledge transfer across Government and contractor teams.
  • Delivers accurate, compliant, and traceable documentation supporting mission assurance, operational consistency, and enterprise readiness.
  • Performs other duties as assigned.

About the Company

E

ECS Federal LLC

ECS was founded in 2001 by experienced IT professionals with a commitment to quality processes, people and performance. Led by our Chairman, Roy Kapani, and an experienced executive leadership team, ECS provides our customers with solutions and services that support their critical needs and further mission objectives. This commitment has paved the way for expansive growth, year over year.

ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.

In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.

ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.ecs-federal.com/