Technical Writer

Eaton's ES AMER Sector Integration division is currently seeking a Technical Writer.

The expected annual salary range for this role is $86000 - $126000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

We are seeking a Technical Writer to create and maintain clear, accurate, and user friendly documentation that helps customers and internal teams understand and use our products with confidence. The Technical Writer will collaborate closely with engineers, developers, subject matter experts, product managers, quality assurance, and the UX teams to transform complex technical information into polished content that drives product adoption and improves the overall user experience. The Technical Writer will also create a technical documentation strategy that includes the following: version tracking, master document storage plan, change marking standards, global best practices for verbiage and content to support future translation, review/approval records, status reporting, internal/external document publishing, and other elements. The Technical Writer will also contribute to a shared content strategy to optimize use across mediums, including training and content shared in-application, and provide feedback on product use discovered through the documentation process.

The Technical Writer is responsible for authoring documentation, tutorials, visual communication assets, and standards that support Eaton's Brightlayer software platforms and reusable technologies. This position transforms complex technical concepts into clear, accessible content for internal and external audiences.

Essential Functions:

• Create written documentation for software products and services (e.g., administration guides, user manuals, customer specifications, whitepapers, etc.).
• Produce user-friendly documentation such as design specs, implementation guides, API docs and SDK content that will support customer system setup.
• Present content to internal customers, stakeholders, and leadership to gather feedback and drive continuous improvement
• Develop technical tutorials, documentation (e.g. user manuals, release notes, developer guide, SOP, training material, and online help) for internal and external audiences using video, graphics, and written media.
• Review, edit, and improve existing content to maintain clarity, consistency, accuracy, and compliance with documentation standards, creating new standards where needed.
• Collaborate with software engineers and product designers to capture and document for customer system configuration and user documentation.
• Define standards for representing data, insights dashboards, IT, OT, and IoT system visualizations as well as maintain a standard dictionary of terminology for consistent communication.
• Analyze content for reuse and maintain information architecture and documentation repositories
• Participate and support in project planning activities related to documentation deliverables

Qualifications:

Basic Qualifications

• High school diploma or higher with a minimum of 3 years of experience in technical writing in software, IT, and/or engineering industries
• Minimum 3 years of experience using software platforms and templates across SharePoint, PowerPoint, Microsoft Word, Confluence, Jira, Adobe or similar tools
• No relocation is offered for this role.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications

• Bachelor's degree in a relevant field such as technical writing/communication, engineering, or computer science
• Minimum 5 years of technical writing experience, developing software, Software Development Lifecycle, software development environments, and technical platforms
• Professional certification, such as CPTC (Certified Professional Technical Communicator)

Skills:

• Demonstrated ability to deliver high quality content within a timely manner
• Attention to detail and excellent written and verbal communication skills
• Ability to assess risk and obstacles and continuously improve current processes for internal and external stakeholders

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

The application window for this position is anticipated to close on June 24, 2026.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant''s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.