Best Practices, Detail Oriented, Documentation, Documentation Format, Editing, English Language, Government, Journalism, Life Insurance, Maintain Compliance, Microsoft Product Family, Proofreading, Requirements Management, Standard Operating Procedures (SOP), Strategic Planning, Style Guide, Technical Writing, Vision Plan, Writing Skills
IDR is seeking a Technical Writer to join one of our top clients for an on-site opportunity in Lawrenceville, GA. This role involves documenting the IT department’s processes, standards, and internal applications, with a focus on creating clear, accessible, and accurate technical documentation for a variety of audiences within a government jurisdiction.
Position Overview for the Technical Writer:
- Document the Gwinnett County IT department’s processes, standards, and internal applications, developing supporting materials such as strategies, plans, flowcharts, job aids, and product instructions.
- Collaborate with subject matter experts, project teams, and stakeholders to gather technical information and ensure accuracy and clarity in documentation.
- Analyze requirements to determine appropriate documentation formats, scope, and delivery methods suited for both technical and non-technical users.
- Create diagrams, flowcharts, charts, and visual aids to enhance understanding of complex systems and procedures.
- Maintain and update documentation to reflect system and process changes, ensuring consistency and adherence to organizational standards.
Requirements for the Technical Writer:
- Two (2) years of professional technical writing experience.
- Bachelor’s degree in English, Communications, Journalism, Technical Writing, or a related field or equivalent professional experience.
- Proven ability to produce clear, concise documentation for varied audiences, including SOPs, standards, user guides, and technical specifications.
- Experience following best-practice technical writing principles such as those outlined in the Microsoft Writing Style Guide.
- Strong writing, editing, proofreading, and grammatical skills with exceptional attention to detail.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI- Onsite
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com