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Technical Writer (Hybrid)

EnerSys

Bellingham, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Continuous Improvement, Customer Relations, Dental Insurance, Documentation, English Language, Environmental Management Systems, Graphics, ISO (International Organization for Standardization), Identify Issues, Installation Guide, Insurance, Manufacturing, Manufacturing Assembly, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Product Design, Product Support, Quality Management, Sales, Stock Purchase Plans, Support Documentation, System Integration (SI), Team Player, Technical Writing, Test Plan/Schedule, Testing, Training/Teaching, Vision Plan
LOCATION
Bellingham, WA
POSTED
30+ days ago
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

What We're Offering

Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/longterm disability, tuitionreimbursement, flex spending, and employee stock purchase plan
401K plan
Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training.

Compensation Range:56,600-71,000

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
Job Purpose

This position is responsible for writing, illustrating and controlling customer-facing documentation including cabinet and kit installation manuals, technical bulletins, and troubleshooting guides for a wide variety of market applications. Also for procedure documentation including policies, procedures, desk work instructions, and forms to support EnerSys' quality and environmental management systems.

Essential Duties and Responsibilities

Work with engineering, product management, and subject matter experts (SMEs) to obtain product and/or process familiarization and specific documentation requirements and information.
Photograph products and/or develop graphics to augment textual information.
Write/develop accurate and complete customer-facing documentation for new and existing products.
Write/develop accurate and complete procedure documentation to support the Company's quality and environmental management systems.
Write accurate test instructions to support the company's work instruction process.
Follow style standards for customer-facing documentation, procedure documentation, and test instructions. Ensure writing style of customer-facing documentation, procedure documentation, and test instructions is simple, clear, concise, grammatically correct, and written for the intended audience and purpose.
Revise existing documentation based on product changes documented in Engineering Change orders (ECOs) and/or Document Change/Creation Requests (DCRs).
Ensure accurate control of customer-facing, procedure documentation, and test instructions to support the Company's quality and environmental management system requirements.
Provide input on processes, procedures, materials, and services to support innovation and continuous improvement.
Support the product design and development processes.
Lead/participate in continuous improvement activities.
Other duties as assigned

Qualifications

Minimum Qualifications

Bachelor's degree in communications, English, technical writing, or related field; or an equivalent combination of education and experience required.
Minimum 3 years of experience writing technical documentation and working in a technical field preferred.
Proficiency in FrameMaker, Adobe Creative Suite, and SharePoint; MS Office products including Word, Excel, and Outlook.

Preferred Qualifications

Familiarization with ISO management systems is preferred

General Job Requirements

This position will work in an office setting, expect minimal physical demands.
Must be able to frequently bend; twist; reach; stoop; kneel or crouch.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Know Your Rights

Know Your Rights (Spanish)

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

EEO/AA Employer/Vet/Disabled

About the Company

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EnerSys