Description:
Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. Collects and interprets technical data or information and coordinates layout for publication. Responsibilities? Write, publish and maintain high-quality help content and messaging? Manage the production and publishing of documentation.? Collaborate with engineers, product managers, developer relations? Identify user needs, use cases and metrics to focus priorities.? Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.QualificationsMinimum qualifications:? BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.? 5 years of experience writing software documentation in a web production environment.? Writing and editing experience. Must be able to provide writing samples.Preferred qualifications:? Experience working closely with engineering and product management teams as part of the software development process.? Experience in project and process management of a documentation set.? Experience in content management systems and/or help tools.? Track record of problem solving and innovation.