Technical Writer

GovCIO is currently hiring for a Technical Writer to support the modernization of the Air National Guard (ANG) Information Technology (IT) Infrastructure by developing, maintaining, and managing high-quality technical documentation that enables successful engineering, deployment, operations, and sustainment activities. This position will be on-site with potential remote flexibility in the United States, with occasional travel up to 25%.

This role works closely with network engineers, system administrators, cybersecurity specialists, architects, logistics personnel, and program leadership to translate complex technical concepts into clear, accurate, and user-friendly documentation supporting a standardized IT solution across more than 180 ANG installations throughout the United States and U.S. territories. The ideal candidate possesses exceptional writing and editing skills, strong technical aptitude, and experience supporting large-scale federal IT and Department of War (DoW) programs.

• Excellent written, verbal, editing, and organizational skills.
• Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
• Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, network schematics, engineering illustrations, and operational views.
• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
• Gathers information through research, statistical reports and interviews with technical staff.
• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

High School Diploma with 9+ years (or commensurate) experience. 

Required Skills and Experience:

• Active Security Clearance: Secret
• Experience supporting DoW, Federal Government, or National Guard programs.
• Demonstrated ability to translate highly technical information into clear, concise, and well-organized documentation for technical and non-technical audiences.
• Knowledge of documentation lifecycle management, configuration management, and version control practices.
• Knowledge developing SOPs, technical manuals, implementation guides, and operational documentation.
• Strong proficiency with Microsoft Office Suite and collaboration/document management platforms (e.g., SharePoint, ServiceNow, or similar).
• Ability to manage multiple priorities in a fast-paced, collaborative environment.

Preferred Skills and Experience:

• Experience supporting large-scale enterprise IT modernization or infrastructure deployment programs.
• Familiarity with cybersecurity frameworks, Risk Management Framework (RMF), STIGs, and DoW cybersecurity documentation requirements.
• Experience working in Agile, DevSecOps, or hybrid project environments.
• Knowledge of networking, virtualization, cloud technologies, or enterprise systems administration.
• Experience documenting enterprise IT infrastructure, networking, cloud technologies, cybersecurity, or systems engineering activities.
• Eligibility for base access and installation credentials (CAC required).