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Technical Writer

Zp Group Llc

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JOB DETAILS
SALARY
$90,000–$135,000 Per Year
SKILLS
Agile Programming Methodologies, Ansible, Atlassian JIRA, Automation, Automation Systems, Cloud Computing, Communication Skills, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Detail Oriented, DevOps, Document Management, Documentation, Firewalls, GitHub, Microsoft Visio, Network Architecture/Engineering, Network Routing, Network Switching, Network Topology, Presentation/Verbal Skills, Publications, Scripting (Scripting Languages), Scrum Project Management and Software Development, Software Engineering, Source Code/Configuration Management (SCM), Standard Operating Procedures (SOP), Technical Support, Technical Writing, Usability Engineering, Writing Skills
POSTED
10 days ago

Piper Companies is seeking a Technical Writer to support an enterprise infrastructure and engineering team within a fast-growing technology-driven industry. The Technical Writer role is ideal for a detail-oriented professional with strong experience in networking, IT automation, and process mapping who can translate complex systems into clear, actionable documentation.

Responsibilities of the Technical Writer:

  • Document complex network topologies, automation pipelines, and infrastructure as code (IaC) environments to support engineering teams and end-users.
  • Partner with SMEs to design, map, and document operational workflows, playbooks, and procedural processes.
  • Build and maintain a centralized documentation repository in Confluence, organizing spaces, templates, and navigation for usability.
  • Translate technical networking concepts into clear SOPs, MOPs, and step-by-step user guides for varying audiences.
  • Manage document version control, ensuring updates reflect evolving infrastructure and automation scripts.
  • Collaborate with network engineers, DevOps teams, and IT stakeholders to validate accuracy prior to publication.

Qualifications of the Technical Writer:

  • 3+ years of experience as a technical writer within IT, networking, cloud, or engineering environments.
  • Strong understanding of networking fundamentals including routing, switching, and firewalls.
  • Experience with automation tools such as Ansible, Terraform, and CI/CD pipelines.
  • Hands-on experience with diagramming tools such as Visio, Lucidchart, or Draw.io, and publishing within Confluence.
  • Exceptional written and verbal communication skills with the ability to simplify complex technical concepts.
  • Bachelor's degree in Technical Writing, Communications, Computer Science, or equivalent experience.
  • Experience working in Agile/Scrum environments is preferred.
  • Familiarity with Jira, GitHub, or similar ticketing/version control systems is a plus.

Compensation for the Technical Writer includes:

  • Salary range: $90,000 - $135,000
  • Comprehensive benefits package including medical, dental, vision, 401(k), and PTO
  • Remote work flexibility

This job opens for applications on 06/29/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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About the Company

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Zp Group Llc