$132,750–$165,875 Per Year
Computer Engineering, Course Coordination, Customer Relations, Customer/Client Research, Develop and Maintain Customers, Electrical Engineering, Government, IP (Internet Protocol), Materials Analysis, Materials Testing, Mentoring, Mobile Advertising, Needs Assessment, Quality Metrics, Radio Frequency, Sales/Support Engineering (SE), Security Clearance, Team Player, Technical Training, Training Program, Training Program Development, Training Program Evaluation, Training/Teaching, Training/Teaching Materials, Willing to Travel, Wireless Communications
Job Description & Responsibilities
Position Responsibilities
- Directing and delivering effective hands-on classroom Wave Relay® training
- Developing comprehensive training programs for customer-focused Wave Relay® training courses
- Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
- Creating instructor materials for Field Application Engineers who deliver training programs
- Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
- Mentoring instructors to enhance customer-focused training programs
- Ensuring all training programs and courses meet business needs and quality standards
- Conducting needs assessments, anticipate future training needs, and plan accordingly
- Manage course enrollments
- Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
- Experience teaching in a classroom environment
- Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
- Understanding of networking and IP scheming
- Must be willing and able to travel up to 25% of the time
- Must have the ability to obtain a United States security clearance
Job Qualifications & Experience
Preferred Qualifications
- Understanding of radio frequencies (RF) and wireless communications
- Knowledge of mobile ad hoc networking (MANET)
- Experience with Wave Relay® products
- Experience conducting training for both commercial and government customers
- Active United States security clearance
The base pay for this role can vary from $132,750 to $165,875 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. This posting will be accepting applicants on a rolling basis until filled.
Company Overview
We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.