Technical Support Technician

Kforce Inc.

New Carlisle, IN

JOB DETAILS
SALARY
$19–$21
SKILLS
Administrative Skills, Detail Oriented, Documentation, Electricity, Enterprise Applications, Identify Issues, Legal, Mentoring, Network Operations Center, Operational Improvement, Operational Strategy, Problem Solving Skills, Process Improvement, Scripting (Scripting Languages), Short Messaging Service (SMS), Systems Administration/Management, Technical Support
LOCATION
New Carlisle, IN
POSTED
2 days ago
Kforce has an enterprise client seeking a Technical Support Tech I in New Carlisle,IN. Summary: As a Data Center Technician supporting Power Ups, you serve as a primary resolver for your support team, bringing comprehensive knowledge of all supported power-up equipment and the ability to troubleshoot and resolve complex hardware infrastructure issues independently. You possess basic to intermediate system administration and scripting skills, enabling you to perform remote administration tasks within a virtual team and automate processes to improve operational efficiency. As a Technical Support Technician, you will create and maintain thorough documentation on power-up technologies, effectively mentor and transfer knowledge to junior staff, and act as their initial escalation point for technical issues. A strong problem-solver who can innovate and make independent decisions, you work autonomously to resolve most support issues, execute small projects on your own, and partner with your manager to plan and deliver larger local initiatives-all while demonstrating the ability to take direction when given and maintain meticulous attention to detail across all aspects of power-up operations.

Requirements:

  • Basic electrical experience
  • To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
  • Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/