JOB DESCRIPTION:
Title: Technical Support Tech I
Location: New Carlisle, IN (Onsite)
Duration: 06 Months W2 Contract
Pay Rate: $21.83 - $26.83/hour
Summary:
Description: 5 people for front half and 5 people for back half (10 hours/day)
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
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