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Technical Support Representative ($17.00/hr) - 169044

A-Line Staffing Solutions LLC

Smithfield, RI

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JOB DETAILS
SALARY
$17–$17 Per Hour
SKILLS
1st Level Support, Applicant Tracking System, Arterial Lines, Call Centers, Call Monitoring, Communication Skills, Fortune 500 Customers, Hardware Installation, Help Desk, High School Diploma, Identify Issues, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, On Site Support, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Software Administration, System Validation, Technical Recruiting, Technical Support, Writing Skills
LOCATION
Smithfield, RI
POSTED
6 days ago

A-Line Staffing is now hiring Technical Support Call Center Representative in Smithfield, RI . The Technical Support Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Technical Support Call Center Representative position, please contact Lindsay at

5867107959
or

LKOPASZ@ALINESTAFFING.com

Technical Support Call Center Representative Compensation

  • The pay for this position is $17.00 per hou
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Technical Support Call Center Representative Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • T he required availability for this position is Monday–Friday, flexible 8-hour shifts that may change to support day/night projects and multiple time zones. Paid training is onsite and scheduled between 8:00 AM – 8:00 PM.

Technical Support Call Center Representative Responsibilities

  • Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades
  • Answer inbound calls through a queue and place outbound calls as needed
  • Document calls, update tracking applications, and complete system validations
  • Send project updates through email and Excel when not actively on calls
  • Support multiple technology rollout projects simultaneously
  • Ensure project implementation protocols are followed during live deployments

Technical Support Call Center Representative Requirements

  • Minimum 1 year of relevant work experience required
  • Clear verbal and written communication skills
  • Basic troubleshooting and problem-solving skills
  • Ability to manage multiple projects and shifting priorities
  • Schedule flexibility to support projects in different time zones and occasional evening/night work
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days

Technical Support Call Center Representative Preferred Qualifications

  • Working knowledge of Microsoft Outlook, Word, and Excel
  • IT hardware installation experience preferred, but not required
  • Prior experience in technical support, help desk, or technology deployment environments preferred

If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

About the Company

A

A-Line Staffing Solutions LLC

A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2004
WEBSITE
http://www.alinestaffing.com/