Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides advanced technical support for IT systems and ensures the smooth operation of technology infrastructure.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Installs and configures Information Technology Services (ITS) hardware solutions and software applications for the enterprise utilizing approved deployment tools and methods
Troubleshoots and resolves complex challenges related to ITS hardware and software.
Clinical and Business Systems Analyst for applications issue resolution as required including during emergency situations
Performs hardware and software updates to ITS solutions including mobile devices.
Creates and maintains standards documentation related to hardware and software solutions including mobile devices.
Provides training and support to end-users on the use of IT systems and software
Conducts regular audits of IT equipment and ensure compliance with company policies
Utilizes active directory to support the enterprise needs
Performs other duties as assigned.
Supervisory/Management Responsibilities
Minimum Requirements
Education - Associate degree in ITS related field of study.
Experience - Two (2) years related work experience.
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Ability to prioritize
Ability to manage multiple assignments and tasks
Ability to adapt to new technologies and processes
Understanding of networking, hardware, and software troubleshooting
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
7001 Corporate
Department
70019024 ITS Management Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.